Lightroom Classic: Unmark Favorite not working.

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  • Updated 1 month ago
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  • (Edited)
Lightroom Classic:  Unmark Favorite worked in earlier versions but not with the latest.
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Duane Moore

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Posted 3 months ago

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Johan Elzenga, Champion

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Favorite what? Folder? Preset? Profile? Which version of Lightroom? Windows or Mac?
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Tom Hunsinger

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Duane, I'm assuming you are talking about flagging (either flagged or rejected). If I am wrong ignore the rest of this comment. I am using LR Classic version: 7.4 [1176617] and I flag or reject in either the Library or Develop module by either using the keyboard "P" for pick or "X" for reject. To unflag either of these I use the keyboard "U". Right clicking and selection from the Set Flag menu item or using the Set Flag menu item from the photo menu work as well. I haven't seen any change in the way this works (unless you count the keyboard change in Lightroom CC). Let me know if I missed the point and like Johan suggests, give specific details on what you are using and how you mark your favorites.
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Duane Moore

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Sorry, I wasn't specific.  Favorite Folder.  Lightroom Classic CC 7.4 release on Windows.

I'm referring to setting a favorite folder in the Folders panel.  Before I could right-click on a folder and select "Mark Favorite", and a tiny star would be attached to the folder icon.  If I then right-clicked on it and picked "Unmark Favorite" the star would disappear.  Now Unmark Favorite doesn't work.  The star remains.
(Edited)
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Johan Elzenga, Champion

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Rikk Flohr, Official Rep

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I am not able to duplicate what you are seeing Duane. Verify in Help>System Info... that you are using version 7.4. 

What OS are you using?
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Duane Moore

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I'm using Classic version 7.4 running on Windows 7.
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Duane Moore

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When I unmark a favorite the star remains on the folder.  Right click to see "Mark Favorite".  Pick that.  Right click again and see "Unmark Favorite".  The star remains attached to the folder.  For a brief moment today it started working but is no longer working.
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Robert Somrak, Champion

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Rikk
I have similar issues with favorites selection/unselection in the Folders Panel.   It seems to work ok from the dropdown above the filmstrip.  In the folders panel it quits working on a random basis with various issues

1. sometimes the right click menu will not show unmark favorite if the folder is already marked or will not show mark favorite if the folder in unmarked.

2.  marking/unmarking a parent will sometimes mark/unmark a child and sometimes it doesn't.   Totally random.

The above seems to work ok in the dropdown.
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Patrick Philippot

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Sorry Bruce, but I disagree.

Re-read my example. If folder A is selected and if I right-click folder B (which is not selected) A and B are marked as favorites. I never wanted A to be added to a non wanted favorites group. Now if I right-click A (which is still selected), the available command is "Mark Favorite". This doesn't make sense since it is already marked as a favorite.

The unmarking process is not more logical. Now select both A and B, right-click B and select "Unmark favorites".  A is no longer a favorite and B is still one that you can no longer unmark from the Folders pane. You have to do this from the Grid View drop up menu.
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Robert Somrak, Champion

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Bruce,

I think you have identified the issue but the problem is the documentation says "SELECTED" folders are put in a group.  As Patrick says, if you select a folder and then right click another folder WITHOUT actually selecting it than it will consider the selected and unselected folder as a group.  This may be by design but I consider it a poor design.  You should have to PURPOSELY  SELECT multiple photos to put them in a group.  The present design makes it TO EASY to create a group by accident which it think is causing the confusion.  
(Edited)
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Bruce Houstoun

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Ok I followed your steps and found the following:
When you have a selected folder [A] and then right click on a 2nd folder [B] (that is in a highlighted but unselected state) and mark as favourite it adds Folder B as a individual favourite (as you wanted) but also additionally marks  A & B as a group (which is your unexpected result).

This also explains what happens when you try the unmarking them. B is marked twice, A is marked once.

So at this time the workaround is to right click & mark only the selected folders to get expected results. (This is how I was doing my earlier testing)

Hopefully someone from Adobe will read this additional info and acknowledge the double marking (as group) as a bug. This would keep the behaviour consistent with how library thumbnail flagging/rating works... even if your mouse is not on a selected thumbnail and you right click to change rating etc. it only applies the change to the one you right clicked on.
(Edited)
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Akshay Mathur, Employee

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Hello Bruce,

Thank you for your critical observation, we have logged this as bug.
Thanks for reporting, Keep up the good work.

Thanks,
Akshay
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Patrick Philippot

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> This would keep the behaviour consistent with how library thumbnail flagging/rating works... even if your mouse is not on a selected thumbnail and you right click to change rating etc. it only applies the change to the one you right clicked on.

Which brings us back to my comments in these threads :

https://feedback.photoshop.com/photoshop_family/topics/folder-favorite-setting-cannot-be-changed

https://feedback.photoshop.com/photoshop_family/topics/lightroom-ui-not-managed-as-a-finite-state-machine-ijo0smp14hryw

There's a frequent confusion in the Lightroom UI between selected folder and right-clicked folder that explains other long lasting bugs.
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Patrick Philippot

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Not fixed in LR 8.