Lightroom Classic: Sync is adding old deleted photos back to my library

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  • Updated 2 weeks ago
  • (Edited)
Ugh! I had issues with this when I was running CC and Classic concurrently, but suddenly this problem has resurfaced. I opened Lightroom CC on accident earlier this week. It was open for less than a minute before I shut it down again. Everything seemed fine, until just now, I Imported photos (using Add) into Lightroom Classic and added them to a synced collection, and then suddenly it started adding back all these old photos into my imports folder.

I have turned sync off to get it to stop for now, but eventually I want to sync my new photos to the cloud. Can anyone help? Should I submit a ticket instead of posting here?
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Jon Anscher

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Posted 2 months ago

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Victoria Bampton - Lightroom Queen, Champion

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Check what's in the cloud at https://lightroom.adobe.com Jon. Classic will try to sync to match that. 
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Jon Anscher

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Here is what shows in Lightroom Classic:



Here is what shows in lightroom.adobe.com:


I just imported 2723 photos into Classic when this started. But I didn't load any photos into Lightroom CC, so why would they be re-importing? Things had been going so well since I stopped using Lightroom CC. I only kept it installed to load presets to the mobile app. Ugh :-(
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Arjun Haarith, Employee

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Jon, do you see anything called "Sync issues" in https://lightroom.adobe.com .
As Victoria said, Lr Classic will try to match whatever is in the cloud/web version.
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Victoria Bampton - Lightroom Queen, Champion

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Was Lightroom Classic open before or while the photos were being deleted? If so, that sounds semi-expected.
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Jon Anscher

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I only ever delete photos from Lightroom Classic. I only use mobile for viewing and making adjustments to photos. I don't try to delete them from the mobile app, or organize or keyword tag them. And I never use the web app. I only opened Lightroom CC Desktop once recently, and it was on accident and I closed it immediately. I do use Lr CC Desktop on occasion to upload new presets to the mobile app, but I don't do that often and haven't for many months.
(Edited)
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Jon Anscher

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So yes, Lightroom Classic was open before, during, and after the photos were deleted. In fact, most of the photos were imported, selected, edited, deleted, and then re-appeared entirely within Lr Classic.

I'm assuming you are not suggesting that it is semi-expected behavior for photos that are imported and then deleted within Lr Classic to re-appear? Or is it?
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Victoria Bampton - Lightroom Queen, Champion

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Nope, that's not expected. Did they get deleted from the web interface ok? 
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Jon Anscher

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Eventually. But when I checked, they were still there. Honestly though, I don't check the web interface. I stay in and operate primarily in LR Classic in order to avoid any sync issues like this. I use the mobile app very limitedly: for viewing remotely, and sometimes for apply attributes to photos (stars, adjustments, etc.). I don't keyword photos there. I don't move photos. I do move the albums into folders (since the folder structure doesn't sync between LR Classic and LR Mobile).
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Jon Anscher

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Okay, I discovered the issue as I caught it "in the act." I had auto import turned on. As it turns out, something would trigger Lightroom Mobile to begin re-importing photos from my camera roll that it had deleted in the past. It would name these files weird file names, and re-import them as new photos. I've since turned off auto-import, and am hopeful that when the new iPadOS comes out, we will be able to simply import directly from an SD card into Lightroom rather than the current work around that requires us to go through Apple Photos (which is no fault of Adobe's, but rather an iOS limitation).