Lightroom Classic access error

  • 1
  • Problem
  • Updated 2 weeks ago
  • (Edited)
Lightroom Classic says "an error occured while signing in Lightroom CC "your access token is expired" Please sign out and sign in again.  This does not fix the problem.
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deblgood

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  • Frustrated

Posted 2 weeks ago

  • 1
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Smit Keniya, Employee

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Hi,

Could you share your Lightroom Classic System Info (Help-->System Info)?

Also, when you say sign-out and sign-in did not work, do you you had signed out of creative cloud and signed in again or did you try to sign-out and sign-in from inside of Lightroom Classic?

Thanks,
Smit Keniya
Lightroom Classic CC Team