Lightroom Classic access error

  • 1
  • Problem
  • Updated 2 years ago
  • (Edited)
Lightroom Classic says "an error occured while signing in Lightroom CC "your access token is expired" Please sign out and sign in again.  This does not fix the problem.
Photo of deblgood


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  • Frustrated

Posted 2 years ago

  • 1
Photo of Smit K

Smit K, Employee

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Could you share your Lightroom Classic System Info (Help-->System Info)?

Also, when you say sign-out and sign-in did not work, do you you had signed out of creative cloud and signed in again or did you try to sign-out and sign-in from inside of Lightroom Classic?

Smit Keniya
Lightroom Classic CC Team
Photo of wintermute314


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Same here, this has been going on for months now. I don't get it why Adobe can't get this fixed. I recommend all Lightroom Classic users to stay on classic because there is a high chance you get locked out of your photo's in lightroom cc. 
Is there any plan of getting this solved? Thousands of cloud apps succeed in creating an login procedure that works.