Lightroom Classic crashing on startup

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  • Updated 10 months ago
I upgraded from my current subscription LR to the new Lightroom Classic version (not LR CC) and now it crashes every time I start it up. Suggestions? I went back to the 2015 version and updated that so I could still edit as my older version had somehow lost the synch double arrows.
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Frank Kohn

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Posted 10 months ago

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Rikk Flohr, Champion

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Greetings Frank,

Lightroom 7.0 or later is now required to sync files with the Creative Cloud. 

Reverting to CC2015.x will cause a loss of sync capabilities.  My best suggestion is to see if we can isolate the cause of your crashing when your have the Lightroom Classic CC version running. 

Did you uninstall Lightroom Classic CC or is it still on your system?
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Frank Kohn

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I was using the most recent LR creative cloud prior to the split between the new cloud version and the old one. I did not uninstall but upgraded to the update version of classic or so I thought. It had the same icon. When the new version crashed I saw another version of the old program with the old icon and updated that and no I have access to my photos and synching but can't seem to synch separate collections. I have no desire to use the new cloud version because I have over 2T of photos.  Just want to be able to use LR mobile to edit photos.
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Rikk Flohr, Champion

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My recommendation Frank is to use the Adobe Creative Cloud App to uninstall Lightroom Classic CC. Restart your computer. Then use the Adobe Creative Cloud App to reinstall LIghtroom Classic CC.  This is Lightroom 7 the next version of  6/CC2015.x and not the cloud version  you are attempting to avoid. 

After the Uninstall/Restart/Reinstall, does the crashing still occur?