Lightroom Classic CC (Release 7.1) crashing repeatedly

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  • Updated 9 months ago
  • (Edited)
LightroomClassic CC (release 7.1) crashes repeatedly when I try to do certain things butspecifically when I try to synchronize folders that require importing newphotos.  To be more accurate, the application locks up completely, nocrash summary, no closed windows...just freezes.  If try to click anywherethe entire screen turns gray and I get a message that says that the applicationis not responding.  This repeats over and over and over again.

This is incredibly frustrating and needs to be fixedASAP.  I see a lot of posts both in this forum and in other forums aboutthis product crashing repeatedly.  What is Adobe doing to resolve?
Photo of Paul Kendall

Paul Kendall

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Posted 9 months ago

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Photo of Kanheiya Agrawal

Kanheiya Agrawal, Employee

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Hi Paul,

Can you please create a new catalog and try your workflow and see whether Lightroom Classic is crashing or not?
Are you trying to synchronize folders from external or internal storage?


-Kanheiya