Lightroom Classic: Images not sharp unless I zoom in and out

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  • Problem
  • Updated 2 weeks ago
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  • (Edited)
if I go from one image to the next in the library or development module they often are not sharp unless I zoom in and out. It does not happen with every image but with a lot of them.

Funny enough the problem does not occur if I scroll through my images on LR 4 so it definitely has to do with the Classic CC version.

I am using MAC OS High Sierra version 10.13.4
Please help 
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dieter fries

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  • frustrated

Posted 12 months ago

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Simon Chen, Principal Computer Scientist

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Did you have "Use Smart Previews instead of Originals for image editing" checked in the Lightroom preference dialog? Uncheck it if you always prefer Lightroom to load and edit the originals.
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dieter fries

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no, I am not using Smart Previews instead of Originals.
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dieter fries

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Simon, what is going on with this one ? Lots of people are complaining and you have obviously lost track of this issue. I expect Adobe to cure the bug as right now I am paying for a product that ain't work properly. I have waited for a long time now and honestly speaking my patience is coming to an end.
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dieter fries

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Simon, can you or any other employee please take care of this and respond to this post. It is now 5 months ago that I posted this problem and nothing happened. This is extremely frustrating. Dec-21-2018
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Victoria Bampton - Lightroom Queen, Champion

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(To set expectations, most of Adobe US is closed for the holiday season, so there is likely to be a delay in replies.)
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dieter fries

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thanks Victoria
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Rikk Flohr, Official Rep

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I can confirm we currently have an issue open for this problem but I do not have an ETA for a fix.  I will bump it with the team.
(Edited)
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dieter fries

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Thank your Rikk

Jan-7-2018
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dieter fries

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@Rikk Flohr
your last comment is 4 months old and the initial problem has been filed 10 months ago. I cannot believe Adobe is unable to get the problem fixed.
May-20-2019
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Arne Vollstedt

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Make the standard Previews big enough for your Monitor.
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dieter fries

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@Simon - no, I am not using Smart Previews instead of Originals.
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Johan Elzenga, Champion

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This is a known bug and has been reported to Adobe, but it has not been dealt with yet. Indeed super annoying. What works is to zoom in to 1:1 and then zoom out again.
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dieter fries

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this is exactly what I tried to describe when I said I have to zoom in and out (1:1)  to get images sharp
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Sven Kohle

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very annoying workaround though.
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Simon Chen, Principal Computer Scientist

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Ok. What is the version of LrClassic that you are running?

Do you see any render difference by toggling the details panel on or off? When Lr renders the image at less than full resolution (1:1), the rendering of the Details panel settings including sharpening would be an approximation. Can you share a copy of such photos plus the settings online? 
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Johan Elzenga, Champion

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Simon,
I'll give you a code number: LRD-4197639
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dieter fries

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Simon,

I am running Lightroom Classic-Version: 7.4 [ 1176617 ]Lizenz: Creative Cloud

No render difference when toggling the details panel on and off

I am enclosing 2 png files. original from the library which is not sharp and a virtual copy which I zoomed in and out to 1:1 after which it turned sharp.
Which settings do you want me to transmit ?

 


 





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dieter fries

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Simon,

I have not heard from you since my last reply a week ago. Kindly advise the present status.

best regards
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Simon Chen, Principal Computer Scientist

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Sorry I took a day off last Friday and lost track of this thread. Are these preview discrepency shown in the library module or the develop module? I can sort of envision it could happen in the library module. Essentially when in the library module, for performance reasons, Lightroom would only render necessary sized preview that fulfills the windows image drawing request. If the standard preview size (Lightroom>Catalog Settings>File Handling>Standard Preview Size) meet the image display needs, it would not try to render the 1:1 preview instead. This depends on factors such as this standard preview size settings, your negative size and the image display size. The fact that you zoom to 1:1 and it becomes sharper is because when zooming to 1:1, Lightroom forces the rendering of the 1:1 previews.

Some suggestions:
1. What is your current standard preview size settings? Try to increase it.
2. Build the 1:1 previews ahead of file via Library>Previews>Build 1:1 Previews.
3. Adjust your display resolution.


Johan's reports seem to center around switching from the develop module to the library module and the preview in the library does not always update with the new settings (such as dehire) right after the module switch. His issue is still under investigation and we haven't been able to reproduce it yet (I could not either).
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dieter fries

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Simon,

thanks for your comprehensive reply and suggestions. 

1. my preview size setting is 1:1, so there is nothing to increase. By testing different        options I found out that if convert images into dng files during import LR accepts    my selection regarding the preview setting. If I import images in the Canon file     format CR though, LR always creates 1:1 previews regardless of what I choose.

2. yes, this is an option, especially when 1:1 previews have been discarded after a    while ( in my case 30 days )

3. I am using the max and best display resolution already. Apart from this it seems to    me that display resolution is not relevant because images are sharp when they are    rendered 1:1 which indicates the issue is software related.

In the past I have been using the dng format and the standard previews. Only 
lately I started to import in the CR file format. Also I have been working on images older than 30 days which explains unsharp previews.

So far so good and I guess I know what to do in the future.

But now comes something strange. With all my testing I did today I figured out that 1:1 images are sharper in the Library Module than in the Development Module. Something I did not notice before. Have you heard of that before ?

I shot an image of the spines of some books which shows nicely what I said and I am enclosing 2 pdf of the image in Library and Development Module. It is not an awful lot of a difference in image quality but it is clearly visible. 
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dieter fries

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Simon,

some additional information for you:

I figured out that if I have a 1:1 preview ( sharp ) and work on it in the development module it is unsharp after switching from development back to library module.
This is exactly the same what Johan described and it is very frustrating. I then have to zoom in and out to get it sharp.

What is your plan with this problem ?

 
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Simon Chen, Principal Computer Scientist

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I've entered the info that you have provided to the bug that Johan referenced. It is being investigated.
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dieter fries

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Simon,

any results from the investigation available ?
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Sven Kohle

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any news meanwhile?
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ivan.planinar

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I've installed new version from scratch (deleting the old one entirely, keeping the prefs only) and it seems to work now.
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Bruno Guerreiro

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Are you using Windows or MacOS?
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ivan.planinar

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Windows
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Bruno Guerreiro

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Good news for you and all others who use Windows. However, this “workaround” does not work for those who are using MacOS.
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ivan.planinar

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If it helps, I also changed Standard preview size from 1920 (my monitors' width) to 1680px, as I never view previews on the entire screen.
Preview Quality from Med to High

Also unchecked "Use Smart Previews..." in Preferences/Performance.
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Zigi Putnins

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i have found a few scenarios where (for me, 2nd monitor) the photo does not fully render unless you do something to it. the 2nd monitor will show a less than sharp photo, so i do a quick + then - (brightness up and down) and then it snaps into place. I have found other cases when doing autosync on multiple photos that only the first photo gets adjusted but the others don;t unless "touched" (for example, running a cursor over them in the filmstrip at the bottom of the screen). 
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Emile Gregoire

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Could be related to what I reported on a few months ago:

https://feedback.photoshop.com/photos...
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ivan.planinar

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This reply was created from a merged topic originally titled LR Classic - not able to see the sharpness unless zoomed.

I use Canon 5dmk4 and when I load RAWs, most of them come "soft". Those made with shallow depth of field. If I use big apertures, like f1.8, I need to zoom in, wait for it to completely load (slow) and only then when I zoom out to fit my screen I will have perfectly sharp image.


So steps to produce this:

1. Load any shallow DOF image
2. Normal screen size, relative to the monitor is not sharp. It looks kind of soft with difficult to predict where the focal point is.
3. Zooming to 100% renders the image entirely and nicely. But it's a very slow process.
4. Zooming out and having full image on the screen is finally tack sharp.

Any ideas?
It wasn't like that before. I remember LR rendering any screen size nicely and sharply even before going to 100%. So either they changed the rendering, some settings or it's a bug.
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Sven Kohle

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Dmitry

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This reply was created from a merged topic originally titled Lightroom Classic CC: shows low resolution image after changing settings.

The issue happens very often but not always. Lightroom shows low resolution image after changing settings (see the screenshots). If I change current image twice or even click on the same image on the ribbon, then it shows the correct image. The issue is so annoying that I'm going to stop using Lightroom just because of it. Please fix it as soon as possible!

Low resolution image:



The correct image:

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Bruno Guerreiro

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Hi there, I think this issue is the same: https://feedback.photoshop.com/photos...


There’s a workaround (re-install lightroom, reset settings, discard previews and rebuild previews) but it only works in Windows.


I’ve recently purchased a MacBook Pro and have been struggling with this since. The previews used in the library look very low quality. Especially on darker images and shadow areas. Zooming in at 1:1 or more does render a full quality preview in develop but not in library nor on slideshows.


I can see that this thread as been marked as “in progress” but does this mean that the issue has been identified and a fix is on the way? Any idea of when this will be out?
(Edited)
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Patrick Philippot

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This problem also happens when using the full screen display option (F key) and zooming in and out in the full screen image. Sometimes, after zooming out, the full screen image is displayed in low resolution.

Yes, I'm using an adequate size for the standard previews.
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Sven Kohle

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still no fix in latest LR Classic 8.1 - the library module, slideshow are totally useless. Why should I view these crappy images on my large screen?

REALLY ANNOYING !!!
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Bruno Guerreiro

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Same here! This issue has been around for a long time but no fix has been released despite all the user reports. Another update and still no fix to this issue is just nonsense. What’s the point of having a high megapixel camera and screen to look at low quality pixelated images all the time?!? I am so frustrated that I have started looking at other options. I’ve still got around 6 months left on my Adobe subscription but I am at the point where I no longer care. I just want what I am paying for... a software that actually works!
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Sven Kohle

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This reply was created from a merged topic originally titled Lightroom Classic: Images in Library Module/Slideshow crappy unless I zoom in and....

It is a new post of the old bug report (many threads existed) as "Lightroom Classic: Images not sharp unless I zoom in and out". Adobe says it is 'in progress' since months but still latest LR Classic 8.1 did not fix the issue:
Regardless of config settings, in Library and Slideshow modules the loupe view/fullscreen views show crappy images not rendered with full resolution instead showing lots of banding artefacts. Develop mode is working well (was not always the case).
This way, Library and Slideshow modules are completely useless. This issue exists since a few versions as the other threads mention. I don't want to repeat but still request fixing this issue.
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dieter fries

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( I don't want to repeat but still request fixing this issue.) AND SO WANT I 
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Sven Kohle

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Argggggg, it is getting worse again instead of Adobe fixing this issue. Latest LR update did not solve the issue in Library mode again, and now the issue is back in Develop mode, to a little less degree disturbing than in Library mode but still also there, high quality images are shown only ONLY OOONNNLLYYY after manually zooming in and out again.


PLEASE TAKE THIS ISSUE SERIOUS instead of adding more features !!! Adobe: please comment about progress in solving this issue.

Attached three images: a) banding in Library mode, b) banding in Develop mode c) high quality image in Develop mode after zooming in and out again.

a:

b:
c: 
(Edited)
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dieter fries

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It is really annoying and I don't understand the company policy of Adobe who don't fix this. An image processing software that delivers no sharp images is an absolute
no go. Maybe we should consider suing them for cheating customers as their software doesn't delivery what they promise.
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Sven Kohle

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Still no fix, another update gone. Any progress information, Adobe ???
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dieter fries

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Can anyone at Adobe please reply to my latest comment of May 20, 2019   !
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Rikk Flohr, Official Rep

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I am happy to reply Dieter - but the information hasn't changed. The bug is currently filed with the Classic Team. It is still open in our system but a fix has not been released yet. I do not have an ETA I can share. 
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Martin Latal

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Guys, is it possible that I can still be facing this issue? Because it is annoying af...
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Martin Latal

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If you look on the sun reflection on the water it's clearly visible. For a second it is sharp and then it's gone. Occasionally it helps to change the mode from fit to fill, but not every time. 

Yeah,and the smart previews are off. 

I've also uploaded the screens to drive so it's better visible https://drive.google.com/open?id=1_iGz3sSevQIlNV95KbxO1DLCpW-F4pm-

(Edited)