Enhanced Details requires Windows 10 rel 1809

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  • Updated 9 months ago
  • (Edited)
When the new Enhance Detail Tool is launched I get an error message> System Update Required.  Enhance Detail requires Windows 10 2018 update or later.

My Win10 platform is fully up to date...

As an X Trans user I was really hopeful for this....!
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Chris Simpson

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Posted 9 months ago

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Rikk Flohr, Official Rep

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Hit the Window Button and type "winver" - what version does it say you have installed?
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Chris Simpson

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Windows 10 Version 1803 (Build 17134.556
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Chris Simpson

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Thanks! I am on auto updates and have checked for updates but it says I am up to date.  Any clues would be helpful:-)
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Rosa

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Some of us haven't been offered the Windows October update yet, except for the Enhance Details Feature LR seems to be working fine.
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Rosa

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Chris, I'm in the same boat as you. My Windows says my system is up to date. I've read somewhere that you can request an update.

I'm not really keen to install it yet because of it's past problems but here is the link to Windows and how you might be able to jump ahead and get the download.

https://blogs.windows.com/windowsexperience/2017/10/17/get-windows-10-fall-creators-update/#WADZ7ysh...
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JC

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Like I said in another post I will remain a late Win 10 adopter due to serious issues their updates have caused for many of their users. It's not worth the hassle when I have a perfectly working system and a job to do.
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Rosa

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I totally understand JC and I don't blame you, but eventually you will be forced into updating.
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JC

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Yup, no doubt the time is coming.
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Rosa

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Not fair.
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Chris Simpson

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Thanks all for your input.  I have been on the MS and am downloading the 1809 ISO now.  Can't agree Win 10 is unstable.  My experience, apart from the DNS glitch, is a very solid platform.  Also, when there has been problems MS chat are very helpful...  Thanks again...
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Rosa

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Glad you found it Chris. Please let me know how you go? Cheers.
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Chris Simpson

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V 1809 installed with a legacy of updates without problem.  Enhanced Detail working as described:-)

Many thanks and best regards!
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Rosa

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Thanks so much Chris.
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Robert Kerry

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I have updated Windows 10 twice today and I am still getting the message enhance photo requires Windows 10-18 or newer
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Rosa

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Your Windows version should be 1809?
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Robert Kerry

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should be, but when I update it goes to 1803--guess I'll just wait for MS to fix it
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JC

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I am a Win 7 holdout to the end as mentioned earlier. The problems people are having with updating Win 10 to 1809 just to get the latest LR update to work fully has only reinforcement for my reticence to be an early mover.

And, as others have noted, the "Enhanced Details" capability is very very subtle to the point of being nearly unnoticeable. So unless you're making wall-sized prints there seems to be no reason to rush. Also, I'm sure there will be many users who will find that their PC or graphic processor cannot handle the additional computational load resulting in yet more frustration. This feature will likely get better with time, but for now I would let it mature for a while and enjoy the rest of what LR has to offer.
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Rosa

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That's weird Robert. It shouldn't happen. 

Did you get any error messages from MS?

Sometimes Windows won't install a new version unless you have room on your hard drive. Usually you would receive a message saying so.
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JC

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This reply was created from a merged topic originally titled Enhanced Details Functionality.

The new "Enhanced Details" feature is not available to Win 7 users; it requires the Win 10 October 2018 update (version 1809) or later. Bummer for all us Win 7 holdouts. If MS gets their Win 10 update quality up to snuff I will update sometime in the future. I run Win 10 on one of my computers as a test bed and it is so slow compared to when that machine was running Win 7. My Win 7 production machine has been flawless for years and runs compatible Adobe products very well. 
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Marian Trandafir

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You do not seem to be very concerned about security. Win7 is 10 years old and all support will end early next year. Not catering to old OSs, even if possible, is just the right thing to do.
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JC

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I am concerned with security and have taken steps over the years to protect myself as best I can. One way is to stay on top of how you can be hacked and stay vigilant with regards to phishing attempts. So far so good. When Win 7 becomes unsupported at the end of the year I will have to move to Win 10 for the reasons you state...continued security benefits.
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David Converse

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Or you could upgrade to a Mac :)
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JC

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Thanks for the suggestion, but I'm too invested in Windows to make that leap.

:-))
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Rikk Flohr, Official Rep

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Official Response
For Enhanced Details: Windows 10 build 1809 is required. You will need to update your Windows installation.
See: https://helpx.adobe.com/lightroom/help/enhance-details.html#Minimumsystemrequirements

If your Windows 10 installation shows you are up-to-date, hit the Windows button and type "winver" to determine if you are using build 1809.  If not, Microsoft has a manual install procedure:

https://support.microsoft.com/en-us/help/4028685/windows-10-get-the-update
(Edited)
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Jim Robertson

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I just checked my Windows version (supposedly up to date) it shows as per below. Doesn't say version 1809.

Or am I looking in the wrong place?

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Marian Trandafir

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Click the Windows button on lower left, select the Settings icon (should be above Power icon), select System and the About. You should see the version under "Windows specifications" at the bottom.
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Jim Robertson

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Thx

Said it was up to date with 1803, then changed it's mind and has been trying to update to 1809 for  while........
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Michaelfromoz

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I am old and therefore sceptical and not a lover of 'the cloud'.
I was a lover of Windows 7 and this was confirmed when MS created Windows 8 and the horrible default Cloud based computing face that it presented.
My wife got a new laptop with Windows 8 and, after some research and playing I realised that its 'face' could be made into a desktop based machine.
MS realised their horrible mistake with Windows 8 and along came Windows 10.
It took me a long time to bite the bullet but I have been on Windows 10 now for years and for me it is fast and I am as comfortable and happy as I was with Windows 7.
I suspect that a majority of Windows users like me who are not young and/or mobile computing based have followed a similar path.
So all well, that is until the Windows 10 October 1809 release when I had to remove the update and move backwards to 1803. MS withdrew 1809.
I have now seen that 1809 has been 'fixed' and is available but not actually put into the Windows scheduled upgrade system.
I had to manually check for Windows updates. There it was.
I installed it last week and on my setup / software / laptop I am having no problems.
LR Classic 8.2, PS 20.0.3 and Camera Raw 11.2 also installed OK.
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Rosa

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Mmmm I'm sceptical lol. . .I'm just going to wait a bit for taking that step. I can do without the Enhanced Details.

But for those who want the update right now - here is the link:

https://support.microsoft.com/en-us/help/4028685/windows-10-get-the-update
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Rosa

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How to get the Windows 10 October 2018 Update version 1809:
https://support.microsoft.com/en-us/help/4028685/windows-10-get-the-update
(Edited)
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Michaelfromoz

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I have tried the enhance detail on a couple of my RAW photos (It won't work on any other format) and could see no noticeable difference.

Reading various pieces about this I think it may be more about the Fuji X-Trans sensor rather than the Bayer. I have an Olympus OMD E-M1 Mk II.

I read that possibly if your camera/sensor/lens/exposure/sensor/camera craft is producing very good results then there would be no extra fine detail to find.

I also read that it may show itself up in very large prints. Well if I can't spot it at pixel level on my laptop, it ain't going to appear anywhere else!

My biggest fear about all this is that this is the first indication of an OS upgrade requirement by Adobe for a while.

If we (as a group) continue to press for features that will only be achieved using more  and more computational effort (just like the AI and computational photography required on Smartphone cameras) then the time between having to upgrade the laptop because an OS upgrade is needed that won't run on the laptop you have will be reduced.

I did notice that when I ran Enhance Details the mouse froze for a couple of seconds at the start, probably indicating the full use of the both the laptop and Video Card processor and RAM. It completed the exercise in about the time that it advised (10-15 secs)

It does advise that it's process is computationally intense and works best with a fast video card so I guess that really not only is 1809 required but a good Video card.
I did switch my graphics card (NVIDIA GeForce GTX 1050 Ti) and it still completed the task but the laptop fan really revved up during the process.   


Cheers
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Rosa

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Food for thought.

It does worry me that we all have to upgrade our OS eventually because it will be the only way that one can run Adobe products.

I had my system built specifically to handle Photoshop etc. but that was 3.5 years ago. I grit my teeth every time there is an upgrade/update.
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Richard Marshall

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This reply was created from a merged topic originally titled Enhance Details.

Feature generates message requiring W10 update even though OS is up to date. 
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Becky Sowada, Adobe Employee

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Richard, if you click the Windows button and type "winver" what specific Windows version does it say you're running?  
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Phil McClellin

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jim r

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This reply was created from a merged topic originally titled Getting error on new update: says I have to update Windows 10 to Oct 2018 or newe....

Getting error on new update: says I have to update Windows 10 to Oct 2018 or newer. It is. still issues after several restarts
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Don Chaps

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This reply was created from a merged topic originally titled Enhanced Detail OS error.

When I try to use Enhanced Detail, a requester window pops up, saying "System Update Required." I have Windows 10 and it is up date. Last update was two hours ago. Couldn't be more up to date. Using Lightroom Classic 8.2, updated today. 
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john beardsworth

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You can't always believe Windows is up to date. From the Windows menu, go into Settings and the About section. What version does it show? It should show 1809 or later.


(Edited)
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Rosa

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Only some users have had the Windows v1809 pushed to their system. I don't. I'm still waiting, by choice as I'm not interested in the Enhanced Detail. If anyone wants to push the update, the info is below. Cheers.
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Rosa

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Don Do you have Windows 10 version 1809 update?

I don't.  But according to Windows, my PC is up to date. I don't have the Windows version 1809 yet as MS have only just started to roll out the October 2018 version just recently after fixing some bugs. Not all have this version made available to them yet.

You can request the 1809 update by following this: 
https://support.microsoft.com/en-us/help/4028685/windows-10-get-the-update


(Edited)
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Fung Swee Wong

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I managed to get windows 1809 version with your advice. Strange thing is my OS never update my 1803 to 1809 automatically. I got to do it manually.
Thanks anyway for your kind help.
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Rosa

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Fung Swee Wong It hasn't rolled out to everyone yet, so it's ok. I'm still on 1803 but I don't want to force update yet. I'm really not bothered about the new Enhanced Features. Thanks for responding back. :)

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Don Chaps

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Yup. I have 1809. Reinstalling LR worked. I said my Windows was up to date. It's not a Windows problem, it's an Adobe problem.

I once called Adobe support for a problem. They told me the only way to fix my problem was to cancel my subscription and buy again using a different email. They graciously offered to cancel the account they couldn't fix without charge (evidently the monthly plan is an annual commitment). Of course they kept charging me for both. I don't mind the subscription model, but I wish Adobe would use the extra money to bug fix and increase speed.
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Rosa

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Don

I'm at a loss for words. Why couldn't they work around your email? What if you didn't want a new email? Shame on Adobe support. That just seems an easy way out. It's their fault not yours and I definitely don't think you should be charged for both. That's so very, very wrong. You would never ever see another software company do that, and one that comes to mind is Microsoft with it's subscription services. (I had a problem with MS Word which was similar)

It seems to me when I read problems, that sometimes the blame game goes to the user and their OS. 

I think Adobe is in denial.

Not only is PS CC 2019 dismal but their recent updates have caused more problems than it's worth. 

To me and it's only my opinion, that Adobe are shafting out new upgrades/updates before fully testing, just for the sake of 'keeping up appearances'.

Unfortunately for most of us, we've invested too much time and money, just to leave the company, like that. I'm sure that some of us are dipping our fingers into other software and testing the waters. 
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John Thomas Santini

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Can anyone explain why Win10 1809 is required for the enhance details function to work? 
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Stefan Klein

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Because the Machine Learning feature is required, which is only available since 1809.
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JC

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Machine learning with AI (branded Adobe Sensei) was introduced a few revs back as the engine behind the Auto functionality in Lightroom's Develop module. It works perfectly well with Win 7.

There must be some other reason Adobe chose not to support the "Details" functionality in Win 7. This could range from some special functionality in Win 10 to they are simply signalling an end to support for win 7 going forward.

I am currently running Win 7 Pro for reasons stated earlier. Most likely I will be forced to move to Win 10 as the year runs out due to growing security and compatibility concerns. It's a bummer when Win 7 Pro is so stable and capable and MS continues to trip all over itself every time they squeeze out a Win 10 update. Reading many of the postings in this thread show the bungling continues and many users are still being confused and disappointed. MS needs to up its game to entice the 39% or so of us still running Win 7 to more rapidly and happily adopt Win 10.
(Edited)
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Robert Frost

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MS has incorporated new Machine Learning stuff in Win1 1809, which LR uses for Enhanced Detail.


"Microsoft just gave AI developers and customers a boost in services, with new updates available on the Windows 10 platform.

Microsoft has announced an update to Windows 10 with the Windows Machine Learning Platform, to benefit artificial intelligence (AI) developers.

The new update is working in partnership with Intel, Nvidia, Qualcomm and AMD.  Developers building on and for Windows will be able to use Microsoft AI and machine learning technology more easily for their apps and features, to improve experiences and offerings for customers."

Some people haven't been offered 1809 yet because several programs/drivers that they have were/are not compatible with it.

Bob Frost
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JC

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Thanks Bob for the additional information regarding the AI functionality in Win 10 that Adobe apparently tapped into. 
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Rosa

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Me too Bob!  Robert Frost