Lightroom Classic CC copy settings and sync setting wont work

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  • Problem
  • Updated 1 year ago
  • (Edited)
My Lightroom Classic CC is freezing up when i try to copy image settings and sync setting . To unfreeze i have to press esc button or close program. Can anyone help me with this problem?

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Agata

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Posted 1 year ago

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Photo of Carlos Cardona

Carlos Cardona

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No, unless you tell us Mac or Windows? The fixes are different.
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Agata

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Windows
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Carlos Cardona

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I’m a Mac tech, sorry. Have you checked The Lightroom Queen site for instructions on how to reset your preferences? (https://www.lightroomqueen.com).
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Agata

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I will do now. Thank you !
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Rikk Flohr, Official Rep

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A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences. 

Reset Procedure:

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.

Does the behavior continue after resetting the preferences?