Lightroom Classic 9: Not importing GPS data from iPhone 11 Pro

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  • Updated 2 months ago
  • Not a Problem
  • (Edited)
Lightroom Classic 9 states it includes support for the iPhone 11 Pro.  When I import photos from that phone to Lightroom Classic 9 the GPS data is not included.  If I copy the same files manually to my computer and open them in Photoshop 2020 I do see the GPS data in File Info.  I do not use .xmp sidecar files so the GPS data should to be stored in the Lightroom catalogue itself but is not.  Lightroom Classic 9 does correctly import GPS metadata from older camera models I have.
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Howard Clarke

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Posted 2 months ago

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Tom Mickow

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Hey Howard, can you provide some additional details?
What app are you using on the phone - built-in camera or Lightroom Mobile?
What file format are you importing into Lr Classic - jpg, heic, dng?
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Howard Clarke

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Thanks Tom,

I am using ProCam 7 on the iPhone to capture .dng raw images and then Lightroom Classic 9 on a MacBook Pro running OS 10.13.6 to import them to the laptop.  Interestingly, you made me think that I should test Apple's own Camera app to take .jpg images and one quarter of those images did show the GPS data on import to Lightroom but the others did not (even though the original files do contain gps metadata).
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Tom Mickow

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I'd leave the ProCam files out of this for the moment.  Can you provide some examples of jpgs shot with the built-in app - one that shows GPS coordinates in Lr & one that does not?

Also, what is your process for importing?  Are you pulling the images straight from the phone?  If so, what happens if you copy the images to your hard drive first and then import them into LR?

Another thing to try on the ones already imported would be to do a Synchronize folder --> Scan for metadata updates.  Does the GPS data show up after that?
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John R. Ellis, Champion

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In the Apply During Import panel in the right column of the Import window, make sure Metadata is set to None: 



If it is currently applying a preset, change it to None and try an import. If the GPS data now imports, edit that preset and uncheck the box to the right of Camera Info > GPS field.

If this doesn't address the problem, upload a sample photo that hasn't yet been imported to Dropbox or similar and post the sharing link. This will let us determine if the problem is generic to all installations of LR 9 or just yours and what the problem might be.

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Howard Clarke

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Thanks Tom and John,

For the last two days, .heic files from the native Camera app have contained GPS metadata but the .jpg files did not.  As of today, all of the file types from the native Camera are providing correct GPS data.  Nothing is different but, at least for now, that problem has gone away.

I will pursue this now with ProCam as it is the .dng files from their camera which still do not render the GPS metadata correctly (despite a further software update).

For completeness, I have not found a way to copy the .dng files from the camera directly to the computer other than Lightroom; Synchronize folder --> Scan for metadata updates did not help and I had already tested the metadata preset problem as that was covered in earlier threads.

I'lll update this if I succeed with ProCam.
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John R. Ellis, Champion

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"I have not found a way to copy the .dng files from the camera directly to the computer other than Lightroom"

A couple options:

- Use the Dropbox app.  Enable its camera uploads, which automatically syncs the phone's Photos camera roll with your Dropbox account.  I tested that with my phone / Procam, it uploaded both the .dng and .jpg created by Procam.

- Select the photo in the phone's Photos camera roll and send it to your Mac with Airdrop. At least with my phone and Procam, this only works when the Procam option Set > Photo > Raw format is "RAW".  When it's "RAW+L", Airdrop only sends the .jpg, not the .dng.

There are probably other options that others might suggest.
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Howard Clarke

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Thanks again John,

I don't use the Dropbox app so I haven't tried that.

Airdrop, even with ProCam set to only ’RAW’ sends a .jpg to my laptop.

I can import the .dng files directly to my laptop using Image Capture which gives me a file that has no GPS metadata when opened with Lightroom, Photoshop or Apple's native Preview application.  Saving that .dng file as a .jpg also has no GPS data.  The Airdrop .jpg from the identical original DOES contain correct GPS data.

My conclusion is that ProCam 7 has a bug in the way it writes GPS data to .dng files.  I have reported this to ProCam support and will see what their answer is.