Lightroom Classic 7.3.1 I am unable to create a Slideshow.

  • 1
  • Problem
  • Updated 3 weeks ago
  • Solved
When clicking on Preview or Play I get the message "An internal error has occurred: ?:0: attempto index a nil value". Had no problems prior t0 latest update. Windows 10 Pro with latest updates 32GB ram
Photo of David Forder

David Forder

  • 15 Posts
  • 5 Reply Likes

Posted 4 weeks ago

  • 1
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Simon Chen, Principal Computer Scientist

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Official Response
After looking at the log file that David sent me privately, I am able to help David resolve his issue.

Resolution:
Make sure that you have read/write access to this directory on your system

Windows: \Users\your account name\AppData\Local\Adobe/Lightroom\Caches\velo\
MacOS: /Users/your account name/Library/Caches/Adobe/Lightroom/velo

Or you can simply try to delete the folder altogether.