Lightroom CC won't open past splash screen since updating last week

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  • Updated 4 years ago
Since updating Lightroom CC a couple of days ago, I'm now getting an error message when I try to open LR: "Adobe Photoshop LR has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I have tried signing out and in again to the CC app, have renamed the SLCache and SLStore folders as suggested in a FAQ post, and rebooted the computer (running Windows 7 Pro on a Dell PC) several times, all to no avail. Help!
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Melissa Clark

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Posted 4 years ago

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