Lightroom CC: Thinks it's found duplicates on import but is mistaken. No way to override this.

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  • Problem
  • Updated 2 years ago
  • In Progress
  • (Edited)
Lightroom CC (v1) is showing a few greyed out photos when I import from my SD card. It believes these are duplicates but they are not - I just took them this afternoon. After searching around for the filenames in my library, there are indeed other photos with the same file name (from 2013). So I'm unable to import my new photos as there's no option to ignore the suspected duplicate warnings. Lightroom Classic doesn't seem to have this problem, and allows me to import without finding these 'faux' duplicates. Perhaps it's to do with folder structure in Classic vs CC whereas the folders are all segregated in Classic and one heap in CC? Either way, even if Classic were to find duplicates, there's an option to ignore these. 
Lightroom CC needs smarter ways to detect duplicates, have the ability to override the suggestions, compare the suspected duplicates and offer a choice to rename. The suspected photos in my case are very different (apart from sharing the same file name).
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  • Frustrated

Posted 3 years ago

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Photo of Becky Sowada

Becky Sowada, Adobe Employee

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Official Response
Hi Obocop,

Thanks for reporting this.  We are working on a fix for this issue. 

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Darren Skidmore

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When are we going to get a fix for this?
I cannot import some files from my card because LR thinks they are duplicates when they are not. Even unchecking 'Don't import suspect duplicates' doesn't let me select them!
I have clients waiting for pictures and I can't get at them, even copying the files manually to the directory and syncing doesn't work as it just doesn't seem to see them.
I don't even want to use my card again until I am certain the files are there.
Adobe have really messed up with this. I have even tried uninstalling CC Classic and still no joy.
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Kenneth Reinholdt Palm

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6 months and still no FIX - COME ON!!!!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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According to Becky's notes from the original report, this was fixed in the 1.1 update. Is your Lightroom CC up to date?
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Ben Groß

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So - Lightroom CC v2.0 claims to have fixed that problem. IT DOES NOT.
It is still happening to me.
Dear Lightroom developers, can you PLEASE PLEASE PLEASE add an override function for your duplicate detection?!?
Lightroom CC is right now unusable for me because EVERY TIME I go to import files, it marks about 20% as duplicates, which actually really screwed me over on a job before I noticed that this is happening!! (I lost valuable pictures in the process!!!!)

Oddly enough, the duplicate detection claims to happen based on a has value - yet, when I rename the files, it changes. So right now I need to batch rename every import to a new creative file name scheme every time I import.

The override was requested on this issue over a year ago - is it so hard to implement?

For reference, I am using a Sony A7 which is set to create a new folder on the SD card per day, and start the counting again in every folder with DSC00000.RAW.

I am trying to import on MacOS.