Lightroom CC for mobile: Still keeps deleted photos on iPhone

  • 1
  • Problem
  • Updated 7 months ago
  • Acknowledged
  • (Edited)
Some deleted photos still remain on iPhone even after deleting them. They can be viewed by connecting your iPhone to your PC, and after saving the "00000000000000000000000000000000" folder the remains can still be discovered in the "Originals" folder if you view them one by one. They occupy a large amount of space, and I can't clear it. Anyone have this problem too?
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Isaac Chen

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Posted 7 months ago

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Rikk Flohr, Official Rep

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Can you give me a screenshot of this folder in i-Tunes?
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Isaac Chen

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Thanks for the screenshot. This is a known issue and we are looking into a fix. Do you have a subscription or are you using the free app?
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Isaac Chen

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I'm using the free app.
Photo of Rikk Flohr

Rikk Flohr, Official Rep

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That would explain what you are seeing then.  As I say, we are looking at fixing this behavior for free app users in a future release. 
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Isaac Chen

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Alright, thanks!