Lightroom CC running Slow on New Mac Pro

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  • Updated 1 year ago
Just upgrade my Lightroom 5 to Lightroom CC.  The reason so I could read Fuji XT2 RAW files.  When I ran a job I shot on my Canon 5D Mark lll I placed the CF card upload in both Lightroom 5 and Lightroom CC.  All things equal, new catalog everything was purged, same Camera Raw Casche Setting, Lightroom CC runs much much slower than my Lightroom 5 and it takes double the time to convert my files to DNG.  I am so upset because I deal with a lot of images every week due to my work flow.  Why is Lightroom CC runing so slow.  All the sliders there is a delay before I see a result and sometimes I get the beach ball spinning wheel.  I have a 2013 Mac Pro.  The one that looks like a trash can with a 1TB SSD internal and plenty of internal memory and I ran both jobs internal not on an external hard drive.  Seems like not all my computer coars are being taken advantage of with Lightroom CC like my Lightroom 5.  I called Adobe Tech Support 4 times and I speak to someone in India who has no clue why it runs slower. It is so so frustrating.  They try to tell me how to make it run faster by using a new catalog and purging the Camera Raw setting and I tell them I already have done everything possible.  Now I have to look at alternative programs. What did Adobe do to ruin Lightroom.  Adobe sure messed things up big time.  For my work I need to use the Fuji XT2 certain times.  I also know Adobe has problems reading X-Trans files which my Fuji camera produces.
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Dale Berman

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Posted 1 year ago

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eartho

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In Prefs/Performance, try turning on or off the Use Graphics Processor option. They supposedly fixed this a version or two ago, but people are still having major slowdowns if it's active.
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Dale Berman

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So far on the sliders and going from picture to picture works better when I checked on the Use Graphic Processor this is what showed up when I checked on the Camera Raw Performace section it is showing my graphics card in my computer which is ADM Radeon HD - FirePro D500 OpenGL Engine.  Thanks for the tip.  I will have to see if my uploading my CF and SD cards will perform better.  
(Edited)
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Art M.

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I dont remember having speed problems with version 5.7. Ever since they introduced the cloud and version 6.x i get massive slowdowns editing an image after doing an initial series of edits on the image. Something went wrong in the transition to CC. They have improved it in recent versions I think sonewhat but not enough. Some people recommend editing smart previews instead of the full size image.
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Dale Berman

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Why did Adobe go backwards.  I shoot TV set photography and I can shoot 1000-3000 RAW images a day.  My Lightroom 5 was doing a great job but LIghtroom 5 will not read X Trans Fuji XT2 files so my only option was to upgrade.  So if I am shoot 5 days a week its a lot of RAW images to go through the first thing I noticed when I upgrade was how slow it was and that affects my sleep time.  When I have to process and send the files overnight on my server.  Friends are telling me to go buy Photo Mechanics to do my first edits there and another set of friends are telling me to buy Capture One.  I know Lightroom well and I am not in the mood to learn another photo editing program.  Who at Adobe designes Lightroom upgrades and do they not talk to working photographers about their needs?  I wish Adobe tech support was better too.  When I have an Apple issue they seem to be much better at Tech support.  Adobe have failed big time in my opinion.
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Carlos Cardona

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Try running Onyx (google Onyx Software), and Disk Warrior. Try running LR during a Safe Boot as a test, or from a test account as a test. Check Activity Monitor to make sure you have enough memory free. Toggle Use Graphics Processor.
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Dale Berman

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Lightroom 5 runs great but Lightroom  CC does not.  I beleive this is an Adobe issue.  If my computer was having problems it would not let Lighroom 5 run fast.  I have been reading others are having the same issue with a large number of RAW files.  It happens when I convert to DNG and when I do not. Just very frustrating.
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Assaf Frank

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I think this post is the perfect example on on the adobe performance deterioration in lightroom cc/6 that many of us suffers from. I have not came across anyone with a 6 or more core Machine PC or Mac that lightroom runs smoothly without the need to restart every 5 minutes to get back the responsiveness.

Dale, when you restart lightroom is it faster for the first couple of minutes and then it all starts to slow down?
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Dale Berman

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Yes after a restart it runs a bit fast then it begins to slooooooooow down very fast again.  I believe Adobe is not utilizing the full use of the Mac computer.  My questions are why does Lightroom 5 run fast and Lightroom CC does not. Adobe cannot answer that.  I have now tried everything I have played with the Use of the Graphics Processor and using Smart Previews and it still runs slow.  There is nobody I mean nobody up the chain of Adobe tech help that will answer this question.  You ask for a supervisor when speaking to the front line Adobe India Tech people and you get one supervisor and then you ask to speak to someone else either in the US office or a senior level tech person and there is no one at Adobe that can help.  The supervisor says I can go to places like feedback.photoshop.com but that is not answering my questions.  This is what I do not like Adobe.  There is a known problem and Adobe does not help.  I wish Adobe would LISTEN to the Lightroom problems I am having.   I spent close to 6000.00 on my New Mac Pro with all its upgrade and it is not the computer it is the software.
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Robert Frost

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Have you turned face recognition off? That slows things down a lot.

Bob Frost

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Dale Berman

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I dont think the New Mac Pro Desktop has that software.  I have the computer that looks like a black Trash can and I don't know about the face recognition software.  I use a 27" high end Photoshop NEC monitor with no cam in the monitor so I dont think that is an issue with me system.
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Carlos Cardona

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No, Dale, it's not your face, it's the faces of people in the photos, built into LR, so you do have it. Look in Preferences for it.
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Robert Frost

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Yes, face recognition came in with LR6, I think. Use it overnight if you want faces to be recognised, but don't leave it on all the time. Turn synchronise to mobile or the cloud off?
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Carlos Cardona

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I LOVE LR mobile, it saves SO much time, so I always sync specific collections that I'm working on, then I remove the photos from the collection when I'm done (it's not a bottomless pit)!
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Dale Berman

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Hi Carlos, I now see face recognition in the tool bar and it is not running with my catalog.  This is a new feature compared to Lightroom 5 so that is not a reason for my Lightroom CC to run slow
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Dale Berman

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I have placed my forth call to Adobe support and now they say its my Mac El Capitan 10.11.6 problem and they told me to update to Sierra.  The tech guy went on my computer and saw how slow Lightroom CC was.  He was trying to do the same adjustments and the last 3 guys did and I told him what is checking has already been checked 3 times by Adobe Tech.  If Mac Sierra is still slow I will have to look into buying Capture One and learn it I guess.  Right now If I shoot with my Canon cameras I am using Lightroom 5 I only use Lightroom CC if I shoot with my Fuji XT2.
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james Lawson

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Boy this is great news.  This latest update really slowed my machine down too. Every time I do an Adobe update it's a big headache. I have a late 2011 MacBook Pro running 10 .11.6. I really don't want to update my operating system.   I'm afraid of all the other problems it will create.    I'm already using Capture one for tethering.  I gave longtime ago on Lightroom for that. I hate to lose the convenience factor but this may be enough incentive for me to finally ditch Lightroom.  
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Carlos Cardona

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All the bugs in Sierra were ironed out by the latest 10.12.3 update, so you don't have to worry about creating any problems . -Mac IT Pro
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james Lawson

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just updated to Sierra  seems to have solved the LR speed issues and left everything else intact.   
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Carlos Cardona

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Great! Love all, serve all!