Lightroom CC Print module Print spooler crashing after Windows 10 update

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  • Problem
  • Updated 4 years ago
Lightroom CC was running fine under Windows 7. I upgraded to Windows 10. I have a number of 'Saved Prints' using one or other of my two Epson Printers which were created under Windows 7. Now when I select these there is a high probability that the print spooler will crash. This indication is that instead of seeing the Page Size and Printer name in the window after selecting the print I want to use I see 'None' and 'None' for both parameters. Now this does not happen consistently, perhaps one in every fourth selection will fail. It is not always the same Saved print that will cause the problem on selection. The workaround is to go to the Windows Services page in Administrative Tools and restart the service. The saved print will then work.

The Print Spooler error reported by Windows event viewer is Event ID 7031 or 7034 'The Print Spooler service terminated unexpectedly'.

I have all the latest Epson Drivers and all the Latest Win 10 updates.

Anyone else seeing this?
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Tony Parsons

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Posted 4 years ago

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