Lightroom Desktop: on macOS JPG export color issues

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When exporting from Lightroom CC on macOS, the exported JPG takes on remarkably different colors (it looks like a lower/bluer color temperature, but I'm not precisely sure). The difference appears within the Lightroom CC export preview prior to exporting, as well as with the exported image when opened in other applications. Different images have different levels of impact, but I've seen visible differences in most of my images. The issue appears regardless of what Color Space is selected for the exported JPG.

I do not have issues when exporting the same image with Lightroom CC on iPad. I've tested by exporting the same image with the identical settings on iPad and the image is reproduced faithfully.

I'm running Lightroom CC Version 3.3 from the Mac App Store (20200611-1039-7df19f1 Build) on macOS 10.15.5 on a MacBook Pro (Retina, Mid 2012).

Screenshot editing the image (colors as desired):


Screenshot of export preview, displaying color issues (occurs regardless of Color Space selection):

Exported image from macOS, with color issues:


Exported image from Lightroom CC on iPad, identical settings selection, but no color issues:


For reference, I posted some details, including these screenshots of the issue and exported images, in the Lightroom community thread Trouble exporting image with my edits thread. Another user reported similar issues in a Pink hue rendered upon export thread.
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Justin Bonnar

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Posted 1 month ago

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Johan Elzenga, Champion

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You may have a problem with your monitor profile. Go to System Preferences - Displays - Color and select another profile, just to test. Take sRGB for example. See if that solves the problem. If it does, then create a new monitor profile.
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Jao van de Lagemaat

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Monitor calibration can only impact the exported file if you wrongly edited the file in an attempt to correct for a faulty display profile. The display profile is not (or at least should not in any way) involved in the export rendering. The fact that the same image with the same exact settings as synced through the cloud, exports blue from your Mac and normal on your iPad indicates an issue on the Mac. I can't reproduce it with your image on my Mac but your exported file you shared above shows the issue very clearly. 
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Landon Akiyama

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I have the same issue which I've documented here: https://community.adobe.com/t5/lightroom/pink-hue-rendered-upon-export/m-p/11285419?page=1#M29426

It's not a monitor issue. I ran an experiment where I exported the image and it came out with a pink color cast. Then I imported that exported image back into Lightroom and saw that there was still a color cast. 

I did not do any edits to counter any pink color cast therefore I was not biased by my monitor to correct in that way. If this were really a monitor issue, I would only see the pink color cast on my MacBook Pro. But instead, I see it on all my devices (iPhone, iPad, Samsung TV via airplay). 
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Landon Akiyama

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I have the same issue which I've documented here: https://community.adobe.com/t5/lightroom/pink-hue-rendered-upon-export/m-p/11285419?page=1#M29426

It's not a monitor issue. I ran an experiment where I exported the image and it came out with a pink color cast. Then I imported that exported image back into Lightroom and saw that there was still a color cast. 

I did not do any edits to counter any pink color cast therefore I was not biased by my monitor to correct in that way. If this were really a monitor issue, I would only see the pink color cast on my MacBook Pro. But instead, I see it on all my devices (iPhone, iPad, Samsung TV via airplay). 
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Rikk Flohr, Official Rep

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Landon Akiyama

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Thank you Rikk! I'll be follow that issue. 
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Jao van de Lagemaat

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There is another person with a very similar problem on Mac OS X here: https://community.adobe.com/t5/lightroom/pink-hue-rendered-upon-export/m-p/11287596?page=1#M29465

I can't reproduce it on my Mac Book Pro with current OS X install using the same files but issue is clearly there.
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Rikk Flohr, Official Rep

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What is the camera model used as the source to created these files?
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Justin Bonnar

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Hi Rikk, my files come from a Leica Q2 (which uses DNG as its native Raw format). It looks like Landon is using a Nikon Z6.
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Rikk Flohr, Official Rep

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The Z6 is a known issue and likely unrelated to your issue. 

@Landon - you should probably be following this issue: https://feedback.photoshop.com/photoshop_family/topics/lightroom-destkop-magenta-cast-on-export-nikon-z6
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One other thing to try that hasn't been suggested is to turn off the GPU in LR Desktop. Go to Edit> Preferences> Performance and set 'Use Graphics Processor' to Off. Close and then reopen LR and try again.
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Justin Bonnar

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Thank you Todd. I tried as you suggested (set 'Use Graphics Processor' to Off then restart Lightroom), but unfortunately the exported image color issues persisted.
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Todd Shaner, Champion

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I downloaded the 'Exported image from macOS' with color issues posted in the OP's original report up top. Using ExifTool I see a MissingCameraProfile entry for Adobe Standard.


Here's what I see when I export his DNG file to JPEG with LR Desktop 3.3.


This may be the source of the issue, but I can't explain what's causing it. Perhaps try an uninstall of LR 3.3 and then reinstall.
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Justin Bonnar

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Thanks Todd!

I uninstalled Lightroom (dragged application to trash, but also cleared my ~/Pictures/Lightroom Library.lrlibrary file) and re-installed from the Mac App Store, but unfortunately the issue persists.
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Julie Kmoch, Sr. Development Manager

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We have a bug here that we haven't quite gotten our hands around yet. I do think Todd is getting at the root of it, though. I'm curious if anyone is able to get around this by choosing a different profile. 
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Justin Bonnar

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Thank you Julie.

I selected a different Profile (changing from Adobe Color to Adobe Standard) which applied the expected effect while editing, but continued to shift when exporting.

My understanding is that the Q2's Raw DNG files (as a native format) include a built-in profile that applies significant correction (the sensor is a bit wider than the displayed frame, and there's vignetting correction at the edges, etc). In Lightroom under Optics, I see "(i) Built-in Lens Profile Applied" which when clicking further describes "Leica Q2 Summilux 1:1.7/28 ASPH. This Raw file contains a built-in lens profile for correcting distortion and chromatic aberration. The profile has already been applied automatically to this image." (see attached screenshots).

Is it possible this isn't being applied in the same was as part of export? I'm not sure if I can select a different Camera/Lens profile separately, but would be happy to try if you have any settings I could change.

Thank you again.



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Daniel Lee

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I have the same problem on Lightroom mobile (iPad), but not on Lightroom web and CC desktop (Windows)
https://feedback.photoshop.com/photos...
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Todd Shaner, Champion

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Justin, Adobe Color is part of the new Adobe Raw camera profiles and they are ALL based on Adobe Standard. Unfortunately, Adobe has not created any camera matching profiles for the Leica Q2 camera so we cant try using a "different" profile to see if that fixes the issue.
What I did notice is that the drop-down Profile selector has an entry titled 'Embedded, which is written to the raw file by the camera. It appears to me that for some reason the Adobe Standard profile is not accessible when exporting. When a previously assigned camera profile is "missing" LR chooses the "next available" profile in alphanumeric order. In this case the only other profile available is the 'Embedded' profile, which when chosen causes the image to take on a blue tint the same as the export file. The below screenshots show the same DNG image file with the same settings except for the camera profile (Adobe Standard vs Embedded). Try it for yourself!

Adobe needs to find out WHY on some systems the Adobe Raw camera profiles are not accessible during export. I haven't clue other than OS X permissions issues. This can be tested using other camera models that also have an embedded camera profile and see if the same issue appears. Justin do you have another Leica camera model?

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Daniel Lee

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I have similar problems here
https://feedback.photoshop.com/photos...

And here https://feedback.photoshop.com/photos...

What I think is happening is that there is a raw profile associated with your raw image, and that profile is used when editing in Lightroom, but upon export a different version of the same raw profile that is built into the current version of Lightroom is being used.
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Felix de Karlé

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I also encounter the Problem as described on a 2016 15,4" MacBook Pro i7 2,6Ghz, although only having the pink cast (tint) on Eos R and Leica Q2 files, while on my Hasselblad X1D II I get way too warm results (temperature) instead of the pink cast.

All of this does not occur on my 2018 12,9" iPad Pro.
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Charline

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Hi 

Did anyone find the solution at ADOBE ?
My wife experiences the same issue, applying a present but when exporting to JPG or any other format, preset does not apply. Orange color stand out in the export.

We've tried to 
- Uninstal and install LR
- Recreate another preset
- Changed the color profile
- set 'Use Graphics Processor' to off

None of these actions worked.

Note that when she modifies the photo on her mobile, the export works correctly. THe problem only occurs on desktop !

PLEASE HELP !!
(Edited)
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Rikk Flohr, Official Rep

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At this point, reverting to 3.2.1 should restore your exports to normal until a fix is released.
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Charline

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Awesome that worked ! Thank you Rikk, looking forward to the fix being released
Amaury