Lightroom CC not importing all photos from SD card

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  • Updated 9 months ago
  • (Edited)
Some Images present on the card do not import.  I have scoured for answers to this - has almost led to unknowingly missing files that I have shot.  Cannot get LR to recognize the files - they are greyed out in the import dialog.  Seems only to be happening with RAW files from Leica M10.
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Jason Snyder

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  • frustrated

Posted 9 months ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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You've tagged this post both Lightroom Classic and Lightroom Desktop (Cloud-based). Which application is it that fails to import the Leica files? Can you get me the installed version number for that app? (Help>System Info...) 

A screenshot of the import dialog showing the grayed-out files would be great too. 
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Victoria Bampton - Lightroom Queen, Champion

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Also your operating system could be useful. I've seen some cases in the past where macOS didn't import the photos either.