Lightroom CC: never stops syncing 2 photo's

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  • Problem
  • Updated 3 days ago
Like a recent posting by Armen Chichatian, my CC never stops syncing and I have tried all the solutions that Adobe has suggested to no avail.  An it is also driving me mad!

I am happy to send a log to an engineer if one would kindly give me permission.

Thanks.
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Mel Collard

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  • Very Frustrated

Posted 2 months ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Sure, let's take a look: 


Go to Lightroom>Preferences and select Account

Hold down the [Alt/Opt] key and click on the Diagnostic Log button that appears there.

A popup dialog should appear that will open the log’s location in Finder/Explorer.

Can you send me a copy of the file?

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Marco Martins

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@Rikk, how can this be solved?!
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Marco Martins

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I have the exact same problem!!!
Photo of Marco Martins

Marco Martins

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@Rikk, how can this be solved?!
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Marco Martins

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ping
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Victoria Bampton - Lightroom Queen, Champion

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How did you get on talking to Adobe Support Marco? 
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Marco Martins

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support presented no solution