Lightroom CC mobile "failed to import" at launch

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  • Updated 2 years ago
Hi. Very often when I launch the mobile app (Android) I get "failed to import XY files" (XY is number and it varies). I was not importing any pictures vie mobile app for months and I am also not missing any image potentially awaiting for import. Android app is apparently trying to import something else from somewhere, no idea what should that be.
Photo of dwbmb


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Posted 2 years ago

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Photo of Arnab Sil

Arnab Sil, Employee

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Hello there,

Is your Auto Import preference enabled on your device?

Photo of dwbmb


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Hello. Yes, Auto Import feature is enabled on my device. I have ZERO control of what Lightroom app uses as a source of autoimport though and thus I have no idea what it fails to import. (I cannot set to use autoimport for DCIM folder only, so it is trying to import literally everything from the phone)