Lightroom CC: Log-in error

  • 1
  • Problem
  • Updated 7 months ago
  • (Edited)
Why am I getting this? 

"An error occurred while attempting to sign in to your account..."
Error:{"error":"access_denied"}

This is going to cause me to miss a deadline.
Photo of Always Busy

Always Busy

  • 1 Post
  • 0 Reply Likes
  • Frustrated.

Posted 7 months ago

  • 1
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

  • 4311 Posts
  • 1573 Reply Likes
We'll need more information Matthew - Lightroom CC on which operating system, for a start?
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14147 Posts
  • 1765 Reply Likes
Did you try signing out and back in? https://forums.adobe.com/thread/2396922

For critical issues relating to licensing/activation or memberships, I'd recommend contacting support directly: https://helpx.adobe.com/contact/support.html