Lightroom CC: Log-in error

  • 1
  • Problem
  • Updated 11 months ago
  • (Edited)
Why am I getting this? 

"An error occurred while attempting to sign in to your account..."
Error:{"error":"access_denied"}

This is going to cause me to miss a deadline.
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Always Busy

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  • Frustrated.

Posted 11 months ago

  • 1
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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We'll need more information Matthew - Lightroom CC on which operating system, for a start?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Did you try signing out and back in? https://forums.adobe.com/thread/2396922

For critical issues relating to licensing/activation or memberships, I'd recommend contacting support directly: https://helpx.adobe.com/contact/support.html