Lightroom CC keeps syncing one photo?

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  • Problem
  • Updated 4 weeks ago
I had hoped that the new version would have eliminated this problem but unfortunately not.
Lightroom CC keeps syncing one photo. When I filter for syncing photos none shows up, any fix for this?
Photo of Nicolai Amter

Nicolai Amter

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Posted 4 weeks ago

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Photo of Stephen Mack

Stephen Mack

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I've been having the exact same problem for months and haven't been able to fine a solution either. Curiously this only happens on my iMac and not on my MacBook Pro.
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Rikk Flohr, Official Rep

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Both of you may be experiencing the residual effects of a bug fixed a few months ago. Unfortunately, if this is the case, it will require you to create a full report for our engineer to review. 

Go to Preferences
Account Section
Hold down [Alt/Opt] and then click on Full Report.
Send this report to me at 

 

I will pass it along to the engineer for review and see if we can get you cleared. 
Photo of Stephen Mack

Stephen Mack

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Thank you Rikk! I just sent you the download link to the report.
Photo of Nicolai Amter

Nicolai Amter

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Thanks that was fixed with the script