Lightroom Desktop: Issue importing from connected device to network storage on Catalina

  • 3
  • Problem
  • Updated 3 weeks ago
  • (Edited)
I am running into an issue when importing photos from my SD card via the connected devices tab where they will not import at all. However, if I hit the "+" button > browse > navigate to my SD card through finder > import I have no issues.

All of my photo imports go onto a network storage drive so other people in my office can access the raw's quickly. With that said, if I change the copy location to my local disk via preferences, I have no issues importing from the connected devices tab. 

This is definitely only a minor problem because there is a work around and I understand Catalina has some compatibility issues out of the bag, but I thought it would be valuable to report this as an issue and see if anyone has a simple fix. 
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Chris Lastra

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  • concerned

Posted 9 months ago

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Conrad Dana

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I have the same problem.  I have spent 10 hours on the phone with support.  Never resolved.  Did you resolve your problem?

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Chris Lastra

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Unfortunately not. However, it seems to be only a Mac problem. My Windows 10 machine has no issues with this. My best guess is it is a permissions issue.
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Schroeder

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Same issue here. Spent hours with support and never got it resolved. They just told me that they prefer people use "local storage" and that the issue is probably on my network storage: "contact your network storage drive support" told them thanks bye and then downgraded to the last working version and this fixed all my issues. Lightroom is broken af.

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Schroeder

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My latest issue with version 3.3 made it impossible to even import photos because Lightroom just showed me an error message that there is "not enough space on my network drive (2 GB)" even tho I know for a fact that there is over 2 TB of free space, nothing other helped for that but downgrading versions. Ridiculous. Why would a never version need some other permissions or anything else when older version work perfectly fine.. makes no sense.