Lightroom CC: Not exporting my saved edits

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  • Updated 2 months ago
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In Lightroom CC on my Mac (High Sierra), when I make edits to a photo and ultimately try to export to full sized JPG, none of my edits are exported. the resulting exported image is a JPG copy of the original image without any of my Lightroom adjustments applied. It doesn't make any sense to me. Any thoughts would be appreciated!
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Will Carter

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Posted 10 months ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Are you definitely selecting JPEG in the Save dialog, and not Original?  If so, can you please go to Help menu > System Info and give us the first few lines please.
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Will Carter

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Hello, 

Thanks for responding! I can confirm that I am definitely trying to export to JPG and not as original. Here's the output of Help > System Info:
Lightroom CC version: 1.3 [ 20180323-1058-1dc928c ] (Mar 23 2018)
Operating system: Mac OS 10
OS Version: 10.13 [3]
Application architecture: x64
Logical processor count: 4
Processor speed: 2.9 GHz
Built-in memory: 8,192.0 MB
Real memory available to Lightroom CC: 8,192.0 MB
Real memory used by Lightroom CC: 301.3 MB (3.6%)
Virtual memory used by Lightroom CC: 4,754.9 MB
Memory cache size: 661.6 MB
Internal Camera Raw revision: 933
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 627MB / 4095MB (15%)
Camera Raw real memory: 628MB / 8192MB (7%)
Displays: 1) 2880x1800
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Victoria Bampton - Lightroom Queen, Champion

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Hmmmm. Ok, what are you viewing the exported photos in? If you turn a photo to B&W, for example, the exported photo would be in color? I think we might need a video of that!
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Joe Beedle

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I am also having a similar issue.

I have read a few forums now, and have several things to fix to problem, and none of them have worked.

Namely:
- Rebooting Lightroom
- Checking for updates
- Checking to see if I had 'original' selected, only to see that I had JPEG selected.
- Changing the image size
- Saving the file, not in a sub folder, but in a new, empty folder. 
- Changing Metadata to Metadata >.xmp.

Safe to say none have worked.

I would appreciate any help as this problem has been going on for some time now with no clear solution emerging. 

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Rikk Flohr, Official Rep

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@Joe Beedle

I don't see where you've reset your preference file. After reading the list you've posted here, that would be my next stop. 

Close Lightroom
Hold down [Opt/Alt]+[Shift] while launching Lightroom CC
Overwrite the preferences when prompted.

Is it still exporting without edits?
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Anna Fonseca

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I did everything I saw on forums online, and somehow, it worked, my photos were exported with the edits in it! But the quality has decreased a lot!!! Can you help me?

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Joe Beedle

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Hi Rikki,

I overwrote the preferences and it's still exporting without edits

Cheers,
Joe
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Rikk Flohr, Official Rep

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Then the next step in the troubleshooting process would be to:

1. Make sure All Syncing is complete.
2. Uninstall the Lightroom CC app via the Adobe Creative Cloud app
3. Restart the computer
4. Reinstall the Lightroom CC app via the Adobe Creative Cloud app.
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Brandon Rechten

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Sorry for necro-ing an old topic, but I was having exactly the same issue as those above. None of the suggested fixes solved the issue for me. 

What I did find, however, is that the issue seemed to stem from custom profiles not being applied correctly (or, at all). The edits would display in the edit panel, but the export (for both local and web) would always be the unedited photo (the thumbnail in the filmstrip would also display the unedited photo). 

I do not have a fix, but here is my workaround that has worked so far:
  1. Make a Copy of the photo that won't export correctly
  2. On the copy, Reset to Original (Shift+R)
  3. On the original, Choose Edit Settings to Copy (Shift+Cmd+C) and select all
  4. On the copy, Paste Edit Settings (Cmd+V)
  5. The newly created copy should now export correctly.
I hope this workaround works for anyone else having a similar issue. I haven't tried reinstalling my profiles yet, but that might be another potential fix.