Lightroom CC: Imports duplicate .JPG files from iPhone as well as duplicate .MOV files

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  • Updated 5 months ago
  • (Edited)
I have about 700 image files on my iPhone SE IOS 10.2 and import to my LR CC just about once a week on PC windows 10.

About 40 random files spread by date going back 5 months are always included in the import batch.
The recent images and the Live Photo files (.mov) which I want to import are selected but a seemingly random 30 or 40 files are always included in the import screen.

Before any import I have made sure to optimize the catalogue. I have the setting "treat .jpg next to .raw file as separate images" on and " do not import suspected duplicates" turned on.

Today I imported all the selected files. I have my images organized by date on the hard disk so I tried to move the files to the capture date folder in LR and in every case they were already present.

This appears to be a bug in the import process. Either the data base look-up is faulty or there is a condition in IOS created files that LR CC is unable to manage.

Any suggestions will be appreciated.
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Dennis Brown

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Posted 1 year ago

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Please go to Help>System Info... and get us your exact version of Lightroom. 
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Dennis Brown

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Lightroom version: CC 2015.8 [ 1099473 ]
License: Creative Cloud
Operating system: Windows 10
Version: 10.0
Application architecture: x64
System architecture: x64
Logical processor count: 6
Processor speed: 3.5 GHz
Built-in memory: 18329.4 MB
Real memory available to Lightroom: 18329.4 MB
Real memory used by Lightroom: 846.4 MB (4.6%)
Virtual memory used by Lightroom: 917.4 MB
Memory cache size: 0.0 MB
Maximum thread count used by Camera Raw: 6
Camera Raw SIMD optimization: SSE2,AVX
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1680x1050
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
AMD Radeon HD 5450

Check OpenGL support: Passed
Vendor: ATI Technologies Inc.
Version: 3.3.13399 Core Profile Context 15.201.1151.1008
Renderer: AMD Radeon HD 5450
LanguageVersion: 4.40

Application folder: C:\Program Files\Adobe\Adobe Lightroom
Library Path: C:\Users\Dennis\Desktop\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\Dennis\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Canon Tether Plugin
3) Facebook
4) Flickr
5) HDR Efex Pro 2
6) jf Geocoding Support
7) Leica Tether Plugin
8) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 1002
    Device : 68f9
    Subsystem : 4711043
    Revision : 0
    Video Memory : 1010
Adapter #2: Vendor : 1414
    Device : 8c
    Subsystem : 0
    Revision : 0
    Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Realtek HD Audio 2nd output (Realtek High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x4
Direct2DEnabled: false
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.5.13399 Compatibility Profile Context 15.201.1151.1008
GPUDeviceEnabled: false
OGLEnabled: true
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Photo of Torkel


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Did you get a solution to this problem?
For me it seems that when I import from iPhone 7s to LR, it also import all the olde photos in the phone, so now I have the same photo repeated three or four times, spread over many years.
Photo of herrclich


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It gets time that Adobe takes care of it. At the moment I use resilio sync to make a backup of my iPhone photos to a local folder and import from there. Benefit: I do not have to connect my phone, drawback I have to run the sync in advance.
Photo of Torkel


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I guess you can just manually copy to a file on the compuer and import from there?
Photo of herrclich


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This is possible and seems to be the only way to avoid the date chaos. Nevertheless it is quite cumbersome. On the other hand I have over 2500 photos on my iPhone and even a direct import via cable in Lightroom takes ages (that's not caused by LR) so an import from a folder have benefits regarding speed.