Lightroom Desktop: I have neverending „synchronizing 4 photos”.

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  • Updated 8 months ago
  • (Edited)
When I open All Photos and filter by „synchronizing” there is nothing on the list.The number is increasing, a few days ago I had „2 photos synchronizing”.
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Sławek Pełka

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  • I feel no confidence on my photos backup security and feel no control on cloud storage size

Posted 8 months ago

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Victoria Bampton - Lightroom Queen, Champion

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If you go to https://lightroom.adobe.com and sign in, is there a Sync Errors collection top right? And are your other devices synced ok?
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Victoria Bampton - Lightroom Queen, Champion

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Sync Errors only appears when there are "the right kind" of errors so if it's not there, it's ok. 

What other devices are syncing to the cloud? Phone? Tablet? Another computer? Are they all fully synced, and do the photo counts match up on all of them?
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Sławek Pełka

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Good question. I just checked - iphone and lightroom web are synced and the count is the same everywhere - 23837. However on desktop the message syncing 4 photos is present all the time.
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Rikk Flohr, Official Rep

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Slawek,

Please go to Help>System Info... and copy the current installed Lightroom Desktop build number and paste it in your reply. 
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Sławek Pełka

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Sure. Here you are:
Lightroom version: 3.0 [ 20191017-0835-b386176 ] (Oct 17 2019)
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Rikk Flohr, Official Rep

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I will contact you with instructions for creating and sending a log file.