Lightroom CC: I do not see my People view populated

  • 34
  • Problem
  • Updated 2 weeks ago
  • (Edited)
This is the thread where we are tracking People views don't show any persons issues. 
Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Posted 2 months ago

  • 34
Photo of Andreas Skielboe

Andreas Skielboe

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Only a small subset of my images have faces detected and nothing has changed for two weeks.

600 GB in 65,000 images
Photo of Dade Williams

Dade Williams

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I have 14 people in my people view a bunch of crap disabled as they are not faces, but I have way more faces in an album that should be index but are not! how can we fix this ? I only have 9k photos..........
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robert spivack

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Does anybody have this working?  I have been waiting weeks and still zero photos.

Tech support tells me nothing except that it is a server/cloud process and I need to give it time.

They can't tell me how long or anything useful.

This looks like a major Adobe screw-up.  Why is there not more information or acknowledgement of this problem with at least some communications?
Even if they have to pull back and launch again this later in the year, they should just say it and get this over with!
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Marco Planchestainer

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I agree with you. In my opinion it was necessary first of all to index all libraries and then to release face recognition to the public.
Photo of Michael M

Michael M

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I agree as well.  I have waited TWO MONTHS, and still not one person is placed in the folder.  The silence on the part of Adobe is very disturbing.  Such a reputable company but on this, nothing but frustration.  Christmas is coming:  How about a little something to cheer us up!
Photo of Frank Schmidt

Frank Schmidt

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I've got no faces so far, around 95 gb and 13.000 Photos
Photo of Ryan Veldkamp

Ryan Veldkamp

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857gb of Photos, and nothing since the launch of this new feature.
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ogbbv

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People View have now started to populate for me. 150 000 images. 
Photo of Stefan

Stefan

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same here. people view has updated now
Photo of Cam Mackie

Cam Mackie

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Same problem here. I’ve uploaded 62,000 photos, 250GB out of 1TB available, and it has been approx 8 days and still nothing in the people section. I really just want to know it’s working ok, even if it will take a little while to finish indexing??
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Cam Mackie

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Update:  After 2-3 weeks, I now have some people identified.  I've uploaded around 117,000 photos (approx 600GB) and it has identified some people and seems to be increasing slowly each day? Eg. At this stage it's found around 80 photos of my daughter, when there would be thousands of photos of her in total - but it seems to be slowly working through the Albums and increasing each day?
Photo of Lance Martin

Lance Martin

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I have have been waiting for over a month. Still not one face identified. 225GB of 1T used. No faces. Support says it is a bug and their techs are working on it. They do not seem to be on the same page as Rick Flohr on this,

Raj Kishore Tripathi : Lance, as I check from my resources currently there is no update for this our team working on this so I request you to wait once we will get any update we will get back to you.


(Edited)
Photo of Lance Martin

Lance Martin

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So..Rikk Flohr was able to get it started, but it crashed  again and is stalled again.

There are serious bugs in this feature. 
(Edited)
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Ronaldo Nazario

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I installed Lightroom CC on my Win10 laptop on 11/9 and imported about 30GB of photos. I still don't have any faces detected and my People view is empty.