Lightroom CC freezing computer when building previews

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  • Problem
  • Updated 8 months ago
Happens after a little while (I think when previews are being built), mouse/keyboard no longer react, computer needs to be rebooted.
Also happens in Bridge CC
Does not happen with Bridge CS6

I've done the usual recommended actions to no avail:
Update video driver to latest version from manufacturer's site (Intel  HD 4600)
Update to latest LR CC
Disable Graphics processor

Here's my config
Lightroom version: CC 2015.10.1 [ 1117303 ]
License: Creative Cloud
Operating system: Windows 10
Version: 10.0
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.6 GHz
Built-in memory: 16070.1 MB
Real memory available to Lightroom: 16070.1 MB
Real memory used by Lightroom: 442.4 MB (2.7%)
Virtual memory used by Lightroom: 537.4 MB
GDI objects count: 343
USER objects count: 1123
Process handles count: 1115
Memory cache size: 390.2MB / 3761.5MB (10.4%)
Maximum thread count used by Camera Raw: 8
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 157MB / 8035MB (1%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1200
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info:
Intel(R) HD Graphics 4600
Check OpenGL support: Passed
Vendor: Intel
Version: 3.3.0 - Build
Renderer: Intel(R) HD Graphics 4600
LanguageVersion: 3.30 - Build

Application folder: C:\Program Files\Adobe\Adobe Lightroom
Library Path: C:\Users\manuel\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\manuel\AppData\Roaming\Adobe\Lightroom
Installed Plugins:

Config.lua flags: None
Adapter #1: Vendor : 8086

Photo of MaMaMiMi


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Posted 8 months ago

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