Lightroom CC: Taking forever to open on Mac

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  • Updated 2 years ago
  • (Edited)
I have recently upgraded to an iMac and transferred my LR catalog from my old PC. Everything transferred properly except for the entire catalog was all under a folder called 'Volumes'. After research on this site, I hid that folder and reopened LR and the folders were all in the correct designated areas and including the external drives, but now LR is taking forever to open. Sometimes 30+ minutes. It is kind of ridiculous. Any suggestions or help would be greatly appreciated! Thank you!
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Frances 'Baker' Williams

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Posted 2 years ago

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Sunil Bhaskaran, Official Rep

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Frances,
Is your catalog in an external drive now?

Thanks,
Sunil
(Edited)
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Frances 'Baker' Williams

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I have several items from the catalog on an external drive and some on my hard drive.
When it just showed as Volumes, it opened in a matter of seconds. Last night I uninstalled and then reinstalled. It took 1 hour and 10 minutes to open. Then when I clicked on one folder to open, it went to a spinning color wheel for 4 minutes then opened. I have never interacted with Adobe customer service, but would this be a justifiable reason? Super frustrating!
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Victoria Bampton - Lightroom Queen, Champion

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30 minutes is ridiculous!  So are you saying it didn't take that long when Volumes was showing?
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Frances 'Baker' Williams

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I have several items from the catalog on an external drive and some on my hard drive.
When it just showed as Volumes, it opened in a matter of seconds. Last night I uninstalled and then reinstalled. It took 1 hour and 10 minutes to open. Then when I clicked on one folder to open, it went to a spinning color wheel for 4 minutes then opened. I have never interacted with Adobe customer service, but would this be a justifiable reason? Super frustrating!
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Victoria Bampton - Lightroom Queen, Champion

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If you go to Lightroom menu > Catalog Settings, where does it say that the catalog itself is stored?  For any program to take that long to open would suggest a bigger problem with your computer.  How long does Photoshop take to open?

Can I get you to run through these troubleshooting steps, and tell us the result of each step please?  It'll help to narrow down possible causes: Standard Lightroom Troubleshooting Steps
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Frances 'Baker' Williams

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Ok. I just opened photoshop and it took the normal 45 seconds to a minute. I made the mistake of closing LR so just reopened but will need to wait for it until trying to troubleshoot. Thanks!
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Frances 'Baker' Williams

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Catalog is stored in Users/franceswilliams/Pictures/Lightroom
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Frances 'Baker' Williams

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I made sure everything is up to date. I reset the preferences. Tried a new catalog. Nothing is changing the fact that it is taking over an hour to open. I'm gonna try to contact Adobe.