Lightroom CC Classic Emailing issue

  • 1
  • Problem
  • Updated 5 months ago
  • Acknowledged
I'm a subscriber to the Photography Plan. I have rebooted my Win10 PC and opened Lightroom CC Classic from Creative Cloud. When I highlight an image in Library and go to File> Email Photo, the image does NOT appear in the attached file field. A student of mine with a PC is having the same problem. I also have a mac and do not have any problems seeing the image in the attached files field. It sounds like a Adobe/PC coding problem. Hope you have a solution.
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Tony Roberts

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Posted 5 months ago

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Photo of Tom Mickow

Tom Mickow

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I'm able to replicate the behavior in Lr Classic CC 8.0 on Win 10 by doing the following - 

1 - Select 5 images in the Library module.
2 - Click File --> Email Photo...
3 - The email dialog box comes up, but doesn't show anything in the Attached Files section.

4 - Clicking Send creates the images for export and adds them to the email, so at least in my configuration, this appears to be a UI problem that isn't affecting the actual functionality.

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Rikk Flohr, Official Rep

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We are aware of this and have an issue logged! Thanks for the report.