Merged
This conversation has been merged. Please reference the main conversation: Lightroom Classic: Limit of 52 reorderings in custom-ordered collections and folders
Using the latest (12/12/2018) Lightroom CC classic 8.1, I am having problems with custom photo sort order. I have a folder that contains a number of JPG and RAW images from both my phone (Galaxy S7) and my SLR (Nikon D610). The images were sorted into a custom order with only the SLR photos in the folder prior to the 8.1 update.
Today I merged the camera photos into the folder which lead to the problem. (Also today I updated to the latest 8.1).
I cannot sort the JPG photos (by dragging them to a new location - they do not move). Also, if a SLR photo is between the JPG photos, I cannot move it either. The JPGs are all at the front of the album. I can move the SLR photos that are after all the JPG photos.
Today I merged the camera photos into the folder which lead to the problem. (Also today I updated to the latest 8.1).
I cannot sort the JPG photos (by dragging them to a new location - they do not move). Also, if a SLR photo is between the JPG photos, I cannot move it either. The JPGs are all at the front of the album. I can move the SLR photos that are after all the JPG photos.
Posted 5 months ago
Rikk Flohr, Official Rep
Rikk Flohr, Official Rep
Rikk Flohr, Official Rep
I found another issue. In trying to make a different folder of mixed media files, I exported a RAW file to JPG in the same folder. I then ran Synchronize and it did not detect the new JPG.
Rikk Flohr, Official Rep
If the JPEG file and the raw file have the same name and you've not checked "Treat JPEG files next to raw files as separate photos" in preferences, the JPEG file will be treated as a sidecar file and not show up. If you want JPEGs and raws with the same name that option must be checked in preferences.
The treat separate flag worked. Turns out you had me reset my preferences.
Any luck reproducing the reorder bug?
Any luck reproducing the reorder bug?
Rikk Flohr, Official Rep
No. I watched your video and my installation is not behaving as yours is. If you go to the Library>Show Photos in Subfolders instead of right clicking in the Folders panel and toggle that option on and back off again, does your behavior change?
Unfortunately that did not help
I moved all my JPGs back to their original folder and I still have the reorder issue. Now the folder is ONLY JPGs.
Rikk Flohr, Official Rep
Does it work in any folder or just fail on top-level folders?
I just reverted back to 8.0. My folder of RAW files (99% of what I shoot) reorders just fine. My folder of Samsung Galaxy S7 JPGs still will not sort.
I tried an experiment and it worked. I exported the problem folder (Galaxy S7) to a new catalog, opened the new catalog and now I can reorder the photos. I can try removing the photos from the main catalog now and importing the new catalog but I wanted to see if you had anything else to try first.
I tried an experiment and it worked. I exported the problem folder (Galaxy S7) to a new catalog, opened the new catalog and now I can reorder the photos. I can try removing the photos from the main catalog now and importing the new catalog but I wanted to see if you had anything else to try first.
I noticed one more detail. Some photos I can move. Some I cannot.
Rikk Flohr, Official Rep
In your original catalog or the test catalog?
Original catalog
Rikk Flohr, Official Rep
New catalog works as expected - old doesn't. Have you attempted to File>Optimize Catalog recently?
Yes I have. I moved the about 50 JPGs from the Galaxy S7 sub-folder to my main folder (after an optimization) and the problem is still here.
Yes. Optimization doesn't help. I just exported the top-level folder to another catalog from the top level - i.e. the entire project. Opened the new catalog and I was able to reorder a few of the problem photos. One thought is this is a fix and I can just use this new catalog. On the other hand, I am very worried that something didn't transfer.
Does Adobe have tools to analyze the difference between 2 catalogs?
Does Adobe have tools to analyze the difference between 2 catalogs?
(Edited)
Rikk Flohr, Official Rep
We do not have a tool to compare two catalogs.
It does seem that the catalog may have an issue that Preferences and Optimization do not solve. One option would be to create a new catalog of all photos in your catalog and see if it appears cleaner.
All Photos.
Select All
Expand All Stacks
Select All again
Export as a catalog (do not include negatives)
Open the Exported catalog. Does it work?
It does seem that the catalog may have an issue that Preferences and Optimization do not solve. One option would be to create a new catalog of all photos in your catalog and see if it appears cleaner.
All Photos.
Select All
Expand All Stacks
Select All again
Export as a catalog (do not include negatives)
Open the Exported catalog. Does it work?
It worked the first time I tried it without having SubFolders showing (so I only had my top level files). I deleted that attempt and recreated it with SubFolders showing so that I had all 5000+ files in the new catalog. With this attempt, I could NOT rearrange the problem files. At this point I don't know if SubFolders made any difference or it's just the randomness of when this works/doesn't work.
Finally had a chance to try the entire reorder project on my home desktop that was never upgraded to 8.1. It works perfectly.
Will this issue be perused for a fix?
Not sure where to suggest a new feature but moving chunks of files between folders and having them appear randomly in the new location is very frustrating. Would love to be able to select a bunch of photos, select "MOVE TO" and then enter both a folder and a position number and have the moved to the new folder at that position.
Rikk Flohr, Official Rep
Branching to a feature request
Please reference the new conversation here: Different "Move To" functionality
Please reference the new conversation here: Different "Move To" functionality
What happens now with the problem report? Is this being passed to development?
Victoria Bampton - Lightroom Queen, Champion
Rikk looks after making sure things are seen by the right teams, but much of Adobe is on vacation until the new year, so he'll catch up when he gets back.
Thank you. Interestingly, I always check your blog before loading a new release to see if there have been any issues reported. Keep up the great work.
Sorry, I'm not familiar with Adobe processes. Did this become a traceable bug report? How will I know when it is fixed? Thank you.
John R. Ellis, Champion
The status at the top of the page indicates the current state -- see Rikk's post here: https://feedback.photoshop.com/photoshop_family/topics/-7-3-new-bug-with-smart-collections?topic-rep...
There will be a reply here marked "official" if it gets resolved.
There will be a reply here marked "official" if it gets resolved.
Rikk Flohr, Official Rep
And by posting on this thread, you should receive an email notice when there is some resolution.
John R. Ellis, Champion
John R. Ellis, Champion
