Lightroom CC cannot import Elements 14 catalog

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  • Updated 3 years ago
Importing Elements 14 catalog into Lightroom CC 6 does not work on Mac.
Erro reported is 'unknonw error'
Elements and Lightroom installed on same Macbook with SSD HD

If I cannot convert my Elements Catalgo, I would loose alle the 'stacked' photos work, and all the tags, this would be a nightmare.

It means for me I have to stay on Elements
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JJ Suter

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  • frustrated

Posted 3 years ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Can you confirm you have the latest update - 2015.3?
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JJ Suter

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Yes, latest Update installed, both on elements and Lightroom.
Tx for answering, your book is the reason I am moving to Lightroom :-)
Rgds JJ
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Victoria Bampton - Lightroom Queen, Champion

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Aw, thanks JJ. Let's hope we can get this import working for you then! If not, writing the metadata to XMP would be a backup plan.

If you open your Elements Catalog, are all of the photos available for editing (none missing)? How many photos in there?
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JJ Suter

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any new ideas on what I could do ? rgds JJ
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JJ Suter

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Hi there,

Yes all Photos visible there are around 11k, all tagged, non missing.

I tried to remove the videos because I read the codecs could have an influence.

I moved the catalog on the same HD than Lightroom to avoid any issue with Networked catalog (also the pictures are on a network disk)

I upgraded vom windows to Elements Mac before trying the import.

The catalog is showing up in the import dialog, I get the correct 'progress bars' until the end when I get the message 'lightroom could not import because of an unknown erros'

I tried to create a new catalog in Elements, and to import it, it worked fine ...

I have already copie all metadata onto the files itself, but if I import them 'as is' I will get multiple versions of the pictures, as Elements makes a copy of the original file and saves the edited one as 'edited'

rgds
JJ
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Sandeep Singh, Official Rep

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Hi JJ Suter,

Could you please send the Elements Catalog to us at photosup[at]adobe[dot]com ? You can use any service to transfer like wetransfer, Google Drive or Adobe.com.

Please mention my name in the subject line while sending the mail to above mention email address.

Regards,
Sandeep
Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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Sorry I missed your reply. No other bright ideas on this one I'm afraid, but I'll try to flag it up for an engineer.
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Venkatesh Penjuri, Official Rep

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Hi JJ, Are all the images displayed in your Elements on Mac? If so, try repairing(Manage catalogs->Repair) your catalog in PSE(on Mac) and then import it to Lr. Let me know if this works.
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JJ Suter

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Hi
Had already done it, including re-indexing
Rgds jj
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Sandeep Singh, Official Rep

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Hi JJ,
I have sent you the converted catalog. Please check the emails.

Regards,
Sandeep
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JJ Suter

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Hi Sandeep

tx was able to download it.

I can open it as a catalog, but I cannot import it into an existign catalog, I get an error when doing this, like when I was importing the elements catalog

It also looks like all Metadata is lost in Lightroom

Any hint ?

rgds
JJ
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JJ Suter

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Not all Metadata, looks like Caption is still there, but Keywords are lost