Lightroom CC: Access denied error, all photos gone

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Today I launched Lightroom CC and got this error. All photos are gone. I can login via web, photos seems to be there but I can not work on PC! (restarting id not help)

Photo of dwbmb

dwbmb

  • 166 Posts
  • 35 Reply Likes
  • pissed

Posted 2 years ago

  • 1
Photo of Barry Young

Barry Young, Director of Engineering, Lightroom products

  • 66 Posts
  • 76 Reply Likes
If you log out and back in using the creative cloud application or on adobe.com does that fix it? Barry
Photo of dwbmb

dwbmb

  • 162 Posts
  • 34 Reply Likes
I signed out, changed account password for sure and re-signed. It works again since then.