Lightroom Desktop: Enterprise Licenses without Storage are unable to use offline-only mode

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  • Updated 1 month ago
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lightroom cc 2019 add photo button greyed out. I cant import photo
Photo of emo d the shooters

emo d the shooters

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Posted 2 years ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Official Response
For those of you on this thread who are on a Federated (Enterprise or Education) License, we've identified the underlying issue and are working on an enhancement which will allow these accounts to function without online storage space in an offline capacity.  For now, you can contact the administrator to your Adobe license and ask them to enable services on your account. Without these services, Lightroom Desktop will not function. The other alternative is to use Lightroom Classic. 

Please continue to follow this thread for updates as they become available.

If you are user with an individual Adobe ID and are having issues, you should start a new thread with your particulars.