Lightroom CC 2015 - Windows 10 - suddenly freezes on simple operations

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  • Updated 2 years ago
Hey, Adobe - how about a current answer - reading long rambling threads from a year and more ago is a waste of time.

A few days ago, LRCC 2015 worked just fine. Suddenly, today, after an import, if I do a simple operation like filtering for 5-star images in my library, LR becomes unresponsive. All I can do is force it to stop. I tried uninstalling, rebooting and re-installing. This made no difference. What's the fix please?
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Jon Lane

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  • irritated

Posted 2 years ago

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Rikk Flohr, Official Rep

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This could be caused by a couple of things.  First, let's reset your preference file to make sure you didn't have an issue appear in there. Close Lightroom. Hold down [Alt]+[Shift] and relaunch Lightroom. When you see the dialog asking you to overwrite/update your preferences, do so. Close Lightroom. Restart your computer.  Does the problem still exist?