Lightroom CC 2015.7: Lightroom Mobile sync shifts colors in images

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  • Updated 2 years ago
  • Solved
I use Lightroom Mobile to sync files for uploading to Instagram, and I noticed that the colors in the synced files are different than the originals and photos exported directly from Lightroom. I just started experiencing this problem since the latest update to Lightroom last week. The photos below shows an example.

Original exported from Lightroom:

Synced copy exported from Lightroom Mobile:
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Jeff Stovall

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Posted 4 years ago

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Peter Baust, Official Rep

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Official Response

An update:

The problem that you encountered is due to a lack of support on our cloud services for custom camera profiles.  

Additionally, we recently changed where previews were generated, moving them from Lightroom desktop to our cloud services, in order to improve performance.

But, given the lack of support for custom profiles, there is no way to create the same previews you get on the desktop.

We are looking at changing back the behavior in the case of custom profiles, in order to address your workflow, in the short term.

Supporting custom profiles (and thus supporting editing as well) on Lightroom Mobile is a longer term goal.

We apologize for the inconvenience that this change has caused you.

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Thanks for letting know of this. Has quite an impact on the usefulness of Lightroom's sync functionalities (for example, can't let downloads be made available via Lightroom Web, as long as the export doesn't support custom profiles).

To be clear, with "custom profiles" you mean any changes to sliders under Camera Calibration, not using camera-native profiles (like Nikon's camera profiles for their Picture Styles) or other native profiles (like VSCO's camera profiles) without touching the sliders?
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Victoria Bampton - Lightroom Queen, Champion

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Custom profiles being those that don't ship with LR (e.g. VSCO ones, ones you create yourself) and also some of the Fuji profiles weren't available last time I checked either.
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Jeff Stovall

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Victoria is correct. Lightroom's built-in camera profiles (eg, Camera Deep) work fine, but any you created or installed will not sync at this time.
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Dan Visintainer

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Peter, any updates here?