Lightroom CC 2015.7: Lightroom Mobile sync shifts colors in images

I use Lightroom Mobile to sync files for uploading to Instagram, and I noticed that the colors in the synced files are different than the originals and photos exported directly from Lightroom. I just started experiencing this problem since the latest update to Lightroom last week. The photos below shows an example.

Original exported from Lightroom:
Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1490467/RackMultipart20160929-98468-m6ge1a-JS_20160923_09986_inlinejpg1475175480

Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1490467/RackMultipart20160929-98468-m6ge1a-JS_20160923_09986_inlinejpg1475175480

Synced copy exported from Lightroom Mobile:
Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1490468/RackMultipart20160929-101395-ryoczs-LRM_EXPORT_20160929_134049_inlinejpg1475175503

Image https//d2r1vs3d9006apcloudfrontnet/s3_images/1490468/RackMultipart20160929-101395-ryoczs-LRM_EXPORT_20160929_134049_inlinejpg1475175503

Jeff Stovall

6 Posts
4 Reply Likes

Posted 2 years ago

2 years ago

Peter Baust, Official Rep

379 Posts
32 Reply Likes

Official Response

An update:

The problem that you encountered is due to a lack of support on our cloud services for custom camera profiles.

Additionally, we recently changed where previews were generated, moving them from Lightroom desktop to our cloud services, in order to improve performance.

But, given the lack of support for custom profiles, there is no way to create the same previews you get on the desktop.

We are looking at changing back the behavior in the case of custom profiles, in order to address your workflow, in the short term.

Supporting custom profiles (and thus supporting editing as well) on Lightroom Mobile is a longer term goal.

We apologize for the inconvenience that this change has caused you.

-Peter