Lightroom CC 2015.2.1: 100% CPU when Creative Cloud has logged out

  • 2
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
I setup a new Windows computer (because the gradient tool is crashing on my Mac all the time), so I logged out all Creative Cloud instances. Next time I start Lightroom on my Mac, instead of seeing any error or license fail, I get 100% CPU usage. It took me a while tough to figure out what had happened, so a little license reminder would be nice. Reset preferences did nothing, but starting Creative Cloud manually solved it.

Here's the Lightroom -tracebacks output, I get about 200klines/s of that JSON error:


2015-10-21 08:37:12.649 Adobe Lightroom[1000:16936] Enabling noisy tracebacks.
objc[1002]: Class MacExePath is implemented in both /Library/Application Support/Adobe/OOBE/PDApp/P7/adobe_licutil.app/Contents/MacOS/adobe_licutil and /Library/Application Support/Adobe/AdobeGCClient/gcupdater.dylib. One of the two will be used. Which one is undefined.
2015-10-21 08:37:15.762 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "isSyncingUserInfo" = false
2015-10-21 08:37:15.762 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "fullName" = <removed>
2015-10-21 08:37:15.762 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "firstCollectionAutoSync" = 2
2015-10-21 08:37:15.762 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "hostIsReachable" = false
2015-10-21 08:37:15.762 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "hasValidConnectionToOz" = true
2015-10-21 08:37:15.763 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "lastName" = <removed>
2015-10-21 08:37:15.763 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "email" = <removed>
2015-10-21 08:37:15.763 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "firstName" = <removed>
2015-10-21 08:37:15.763 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "userInfoCachePath" = <removed>
2015-10-21 08:37:15.763 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "shouldSyncUserInfo" = false
2015-10-21 08:37:15.763 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "ozUserId" = <removed>
2015-10-21 08:37:15.764 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "accountStatus" = "subscriber"
2015-10-21 08:37:15.764 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "isLoggedIn" = true
2015-10-21 08:37:15.764 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "syncCollectionsByDefault" = true
2015-10-21 08:37:15.764 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "assetLimit" = 250000
2015-10-21 08:37:15.999 Adobe Lightroom[1000:16936]
InvalidJSONInput: lexical error: invalid string in json text.
fetchAccessToken failed with 67
(right here) ------^
at /Volumes/data/jenkins/workspace/Lightroom/release/6.2.1/mac-inst/main/imported/third_party/lua-yajl/lua_yajl.c line 262
0: field to_value - C
1: [unnamed] - 1732623682:43+40
2: global pcall - C
3: [unnamed] - 606274854:765+25
4: [unnamed] - 1225013964:1214+33
5: [unnamed] - tail
---------------------------------
2015-10-21 08:37:16.011 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "shouldSyncUserInfo" = true
2015-10-21 08:37:16.011 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "syncCollectionsByDefault" = false
2015-10-21 08:37:16.011 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "hasValidConnectionToOz" = false
2015-10-21 08:37:16.011 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "isLoggedIn" = false
2015-10-21 08:37:16.012 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "fullName" = nil
2015-10-21 08:37:16.012 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "lastName" = nil
2015-10-21 08:37:16.012 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "email" = nil
2015-10-21 08:37:16.012 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "firstName" = nil
2015-10-21 08:37:16.012 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "userInfoCachePath" = nil
2015-10-21 08:37:16.013 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "ozUserId" = nil
2015-10-21 08:37:16.013 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "accountStatus" = nil
2015-10-21 08:37:16.013 Adobe Lightroom[1000:16936] AgWFSyncModels DEBUG current user model info "assetLimit" = nil
2015-10-21 08:37:18.003 Adobe Lightroom[1000:16936]
InvalidJSONInput: lexical error: invalid string in json text.
fetchAccessToken failed with 67
(right here) ------^
at /Volumes/data/jenkins/workspace/Lightroom/release/6.2.1/mac-inst/main/imported/third_party/lua-yajl/lua_yajl.c line 262
0: field to_value - C
1: [unnamed] - 1732623682:43+40
2: global pcall - C
3: [unnamed] - 606274854:765+25
4: [unnamed] - 1225013964:1214+33
5: [unnamed] - tail
---------------------------------
2015-10-21 08:37:20.008 Adobe Lightroom[1000:16936]
InvalidJSONInput: lexical error: invalid string in json text.
fetchAccessToken failed with 67
(right here) ------^
at /Volumes/data/jenkins/workspace/Lightroom/release/6.2.1/mac-inst/main/imported/third_party/lua-yajl/lua_yajl.c line 262
0: field to_value - C
1: [unnamed] - 1732623682:43+40
2: global pcall - C
3: [unnamed] - 606274854:765+25
4: [unnamed] - 1225013964:1214+33
5: [unnamed] - tail
---------------------------------
2015-10-21 08:37:20.010 Adobe Lightroom[1000:16936]
InvalidJSONInput: lexical error: invalid string in json text.
fetchAccessToken failed with 67
(right here) ------^
at /Volumes/data/jenkins/workspace/Lightroom/release/6.2.1/mac-inst/main/imported/third_party/lua-yajl/lua_yajl.c line 262
0: field to_value - C
1: [unnamed] - 1732623682:43+40
2: global pcall - C
3: [unnamed] - 606274854:765+25
4: [unnamed] - 1225013964:1214+33
5: [unnamed] - tail
---------------------------------
2015-10-21 08:37:22.007 Adobe Lightroom[1000:16936]
InvalidJSONInput: lexical error: invalid string in json text.
fetchAccessToken failed with 67
(right here) ------^
at /Volumes/data/jenkins/workspace/Lightroom/release/6.2.1/mac-inst/main/imported/third_party/lua-yajl/lua_yajl.c line 262
0: field to_value - C
1: [unnamed] - 1732623682:43+40
2: global pcall - C
3: [unnamed] - 606274854:765+25
4: [unnamed] - 1225013964:1214+33
5: [unnamed] - tail
---------------------------------
2015-10-21 08:37:22.009 Adobe Lightroom[1000:16936]
InvalidJSONInput: lexical error: invalid string in json text.
fetchAccessToken failed with 67
(right here) ------^
at /Volumes/data/jenkins/workspace/Lightroom/release/6.2.1/mac-inst/main/imported/third_party/lua-yajl/lua_yajl.c line 262
0: field to_value - C
1: [unnamed] - 1732623682:43+40
2: global pcall - C
3: [unnamed] - 606274854:765+25
4: [unnamed] - 1225013964:1214+33
5: [unnamed] - tail
---------------------------------
2015-10-21 08:37:22.011 Adobe Lightroom[1000:16936]
InvalidJSONInput: lexical error: invalid string in json text.
fetchAccessToken failed with 67
(right here) ------^
at /Volumes/data/jenkins/workspace/Lightroom/release/6.2.1/mac-inst/main/imported/third_party/lua-yajl/lua_yajl.c line 262
0: field to_value - C
1: [unnamed] - 1732623682:43+40
2: global pcall - C
3: [unnamed] - 606274854:765+25
4: [unnamed] - 1225013964:1214+33
5: [unnamed] - tail
---------------------------------
2015-10-21 08:37:22.013 Adobe Lightroom[1000:16936]
InvalidJSONInput: lexical error: invalid string in json text.
fetchAccessToken failed with 67
(right here) ------^
at /Volumes/data/jenkins/workspace/Lightroom/release/6.2.1/mac-inst/main/imported/third_party/lua-yajl/lua_yajl.c line 262
0: field to_value - C
1: [unnamed] - 1732623682:43+40
2: global pcall - C
3: [unnamed] - 606274854:765+25
4: [unnamed] - 1225013964:1214+33
5: [unnamed] - tail
---------------------------------

Photo of Jarno Heikkinen

Jarno Heikkinen

  • 26 Posts
  • 6 Reply Likes

Posted 3 years ago

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Photo of Simon Chen

Simon Chen, Principal Computer Scientist

  • 1417 Posts
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Official Response
Lightroom CC 2015.3/6.3 is available today that fixed this bug.

Details here: http://blogs.adobe.com/lightroomjourn...