Lightroom CC 2015.0.1/Lightroom 6.0.1 update now available

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  • Announcement
  • Updated 3 years ago
Today we released an update to Lightroom, Lightroom CC 2015.0.1 (Also, Lightroom 6.0.1) is now available.
This bug fix addresses issues related to launching Lightroom and accessing online help.

To Update:
Choose "Help > Updates" within Lightroom, or click Update from the Creative Cloud desktop application.
(If you're an early downloader, you may need to restart the CC Desktop application for update to show)
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Pete Green, Customer Advocate

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Posted 3 years ago

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Ben Royal

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Pete, I'm a little bit scared about this. Took me 4 days and 4.5 hours with one of your techs in a chat to get LRCC working. Think I'll wait until this weekend's shoot is complete before downloading it.
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Matthias Henze

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I would prefer to get a bug fix release which addresses the massive performance problems (at least on Windows)
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Andy Whiteman

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I have huge performance issues with LR6 on Mac. Really slow. Running 10.10.3 2.5Ghz Intel Core 2 Duo 8 GB ram. Runs like it's steam powered.
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Thomas Aumüller

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LR CC should have never been released in this kind of alpha state. Whoever is responsible for pushing something like this out to customers should be ashamed.
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em vaningen

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Each and every Compare costs me half a minute of loading, despite 1:1 previews.
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Victoria Bampton - Lightroom Queen, Champion

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Mattias, have you tried turning off the gpu?
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Andy Whiteman

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Hi I've done everything LR people have told me to do but LR6 appears to be an non Beta tested, clunky, slow and unstable piece of software. Retreating in a state of disbelief at Adobe's arrogance and stupidity, to LR5.7
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Michael Hartigan

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LR CC was constantly crashing. I shut off the GPU and that solved the problem.I was informed that I had to update my RAM to 8 to use GPU. Never had a prior problem in the past.
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stephen cogbill

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I have this Config on my MAC, turned off GPU and it is much faster.
Thanks Victoria !!!!

Lightroom version: 6.0 [1014445]
License: Perpetual
Operating system: Mac OS 10
Version: 10.9 [5]
Application architecture: x64
Logical processor count: 4
Processor speed: 2.6 GHz
Built-in memory: 8,192.0 MB
Real memory available to Lightroom: 8,192.0 MB
Real memory used by Lightroom: 814.4 MB (9.9%)
Virtual memory used by Lightroom: 2,050.5 MB
Memory cache size: 783.9 MB
Maximum thread count used by Camera Raw: 2
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Displays: 1) 2560x1600

Graphics Processor Info:
Intel Iris OpenGL Engine
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em vaningen

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GPU makes no difference in the Lib module i was told
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Matthias Henze

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GPU on or off makes no notable difference.
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Ian Douglas

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Good that a fix has arrived quickly (for CC customers) but what about all the other issues?

Did Adobe not beta test this software thoroughly? It seems not.

Are we (the CUSTOMER) to be subjected to a Lightroom 5 type debacle where it rises to version 5.8 with fixes?

Once was a time when Adobe software worked when you purchased it and bugs were very obscure - For proof look at how few fixes were applied.

This can only be down to the quality of developers and more importantly their managers - perhaps Adobe need to look into this?

By the way Mr Pete Green Customer Advocate are Adobe apologising for this to their customers? How many are installing this fix?
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Kurt Helge Røsand

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The question is, are you still a customer when you buy a perpetual license?

That's the new Adobe for you right there. :)
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Ian Douglas

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Very true ........
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Michael Hartigan

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I have been to the Cloud and help on LR....I have not seen any fix.
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Ian Douglas

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By the way I just love Victoria Bampton's CHAMP reply suggesting turning off the chief selling point of LR 6/CC - GPU acceleration.

Nice One!
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Victoria Bampton - Lightroom Queen, Champion

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Then allow me to clarify Ian. The GPU functionality has pros and cons, which is why there's a switch.

For example, there's an additional overhead in passing the data from the CPU to the GPU, which means the loading time is slower but once it's there, the interactivity is faster (if the GPU and driver are up to the job).

But there's also a mass of different graphics cards and drivers out there. Just because a GPU passes the internal checks doesn't mean it's powerful enough to see any benefits. It can actually be slower. That's why I suggested trying turning it off to see if it's better without.

The same goes for graphics card drivers. There's huge potential for incompatibilities with different driver versions, and there's no way Adobe could possibly test every single combination. In many cases, updating the graphics card driver direct from the manufacturer's website (not just Windows Update) can help.

Testing LR with the GPU off helps to exclude a primary cause of problems, and if that does turn out to be the cause of the performance problem, then we have somewhere to start investigating.
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Ian Douglas

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As a user of photoshop since version 3 and I don't mean CS3, this same issue has existed a long time.
The point I was making is perhaps Adobe Marketing should have said "May be GPU accelerated"?
But they didn't.
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Kurt Helge Røsand

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GPU was the number one reason for me to upgrade too. Now I'm pondering a refund and going back to LR5.
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Andrew Astbury

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GPU acceleration is beneficial PROVIDED your system has the necessary specs to take advantage of it. If it doesn't then just turn it off, or upgrade your system to bring it within spec.

Specs are here https://helpx.adobe.com/lightroom/kb/...
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Kurt Helge Røsand

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Andrew,

My hardware is just fine.
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Kurt Helge Røsand

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I too have performance issues with both 6.0 and 6.0.1 (Windows 7 Ultimate 64bit), GPU on/off makes no difference. I hope this gets fixed asap. I'm using like one minute just to start Lightroom now.

IMO this is THE most buggy Lightroom RTM, ever. Quite sad. :(
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Matthias Henze

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Well, to GPU or not to GPU, this is not the question ... I just want back the performance of LR5 regardless how.
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Kurt Helge Røsand

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I'm not so sure, LR5.x was slow also, but the 5.x series sure was stable without any major issues.

Now two years have gone by and I would like to see a modern application for digital photography that out performs 5.x in very aspect, sadly, LR 6 is not it, but I have faith that Adobe will sort it out. Just too bad they're focusing too much on this CC-thing instead of giving us a quality Lightroom product that knocks the socks of the competition.
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Matthias Henze

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For me LR5 performed well enough. So for me it's sufficient to get back LR5 performance. For me LR CC performance onW7 makes it more or less useless. Up to 30 seconds to switch from "fit" to "1:1" and again up to 30 seconds to switch to the next picture in 1:1 ... do I have to say more?
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Ian Douglas

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I think Adobe have been very clear about LR6 it is now history and only LR CC will go forward.

So where do you, me and other LR6 Customers stand? Probably alone?

Adobe clearly will focus on LR CC to the detriment of LR 6.

I am not bothered that LR6 does not receive 'new features' unlike LR CC I just want LR6 to be rock solid and dependable?

I am not sure why Adobe's development quality has deteriorated? Perhaps an Adobe Development manager might want to explain themselves to the Customers that pay their wages?
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Steve Sprengel, Champion

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I would expect bugs will be fixed in each version of LR, both 6 and CC.

Furthermore, I would guess that LR is the same program and just manifests the features differently depending on what license type is associated with your AdobeID, similar to how the ACR plug-in acts differently when hosted by Elements, CS6 or CC.

Adobe hasn’t done public beta releases ever since LR-Mobile came out, which causes their initial public releases to suffer to the extent that public beta testers would have found things beforehand. Of course, LR is working fine or better for a majority of the people so would it have been worth everyone waiting a few more months for a beta cycle or two to work out more issues?
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Kurt Helge Røsand

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We're paying for Beta's now, apparently. :-|

Which actually tells me that Adobe is getting somewhat desperate, I guess.
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Ian Douglas

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It is quite noticeable that the Adobe flunkies keep their heads down whenever Adobe is criticised. I guess the company is a corporate bully? Certainly there is never anyone who speaks out.

Adobe like to keep their Customers at arms length through semi-third party forums with (probably) rewarded advocates?

I am not sure how far us the Customer can trust them? Its a sad endictment of todays big business.

If Adobe behave like this then how long do you think the Creative Cloud monthly charges will stay low when they think they can raise them? They just do not feel secure enough to do so yet.
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Victoria Bampton - Lightroom Queen, Champion

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Flunkies? You mean those marked as champions? Not a lot we can say, is there. We don't make the decisions, and nor do the staff posting here. We can only help users use the software. FWIW I can't see them raising the prices any time soon. There's too much competition out there, and too much to prove.
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Ian Douglas

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We have a saying in England Victoria .... "If the cap fits then wear it". However I was including Evangelists and other corporate Adobe titles. Sorry if you are offended but if you don't recognise yourself you should not be?
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Kurt Helge Røsand

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The only question on my mind right now, is, can I get a refund for LR6 upgrade (I payed $79 for Lr 6) and still have 5.7 activated?

Anyone know?
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Kurt Helge Røsand

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It seems that you can actually get a refund.

https://helpx.adobe.com/x-productkb/p...

Also a place to get help maybe. https://twitter.com/AdobeCare
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Victoria Bampton - Lightroom Queen, Champion

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Yes you'd need to talk to Customer Services regarding that.
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Kurt Helge Røsand

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Upon further inspection this is harder than one might think, do Adobe have a Customer Retention program? - I'm finding this more and more frustrating. >:-[
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Andy Whiteman

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I think you are spot on. It took me so many attempts to "upgrade" to LR6 as every channel to me to LRCC. One person finally sorted it out but it was hard work. Additionally LR have the worst telephone system of any business ever. They are totally crap. Right now I feel I have been charged for a product that does not work. These people forget who pays their wages and also forget there are alternatives out there.
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Kurt Helge Røsand

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I know, It was quite a job to get that upgrade deal, not worth it though. :(
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Andy Whiteman

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I'm going back to LR5 until all the bugs are sorted out. So stupid to issue new software without beta testing it. SNAFU once again.
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Ian Douglas

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All roads lead to Rome .... or to CC in Adobes World - lol
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Ian Douglas

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Interestingly Andy .. or not... I do a lot of beta testing although I am now retired with nearly 30 years in IT including winning a team IT "Oscar". I volunteered to beta test for free but no response and that was through Adobes own channel. So they have no one but their own incompetent managers to blame. I think we should have a statement from the responsible development manager - not the Project Manager - who are usually clueless!
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Matthias Henze

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For me the price is no issue and CC is no issue, I just want a usable LR ...
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Kurt Helge Røsand

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I have no issues with the price either, but I have issues with CC.

Still hoping for a stable LR6 though, and I just hope that I'm as much a customer as someone using CC. I have been an Adobe user/customer for 23 years now.
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Ian Douglas

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I am heartedly cheered up by the support and others contributing in here. It is healthy and real.
If you can't take criticism you are destined to wither into non-existence.
It is the "Noes" not the "Ayes" that have the important opinions but that has been contrary to corporate business politics for years ...... thats why so much goes wrong .....

On a final note, given the warning above .... beware of flying
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Matthias Henze

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All with performance issues on Windows may want to take a look at hist post:

http://feedback.photoshop.com/photosh...

This solved my problems!
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Michael Hartigan

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I signed out and signed into the cloud. I am not seeing any update. I have had to turn off my GPU in order to stop LR CC from crashing.
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Laurent Muller

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Hi everybody

First, my apologyses for my "French" ;-)
I update my LR 6 to LR 6.0.1 ..
However, I still have some issue when I try the Help menu.
I get the message "This page doesn't existe.."

And funny thing, if I choose Help > Syst. Info, I have :
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Chris Cox

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This is a great conversation that's really not related to the main topic, so I created a new conversation to continue the discussion.

Please reference the new conversation here: LIGHTROOM CC - online help not working
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Laurent Muller

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Thanks ;-)
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Michael Hartigan

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Hve tried Help no update posted.
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David Owen

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Just to confirm that after updating to 6.0.1 (with just 5 days of my trial remaining as I'd been on holiday in the meantime), I managed to get LR to launch correctly after yet again doing the two suggested fixes which had failed to work with 6.0.0. Although I'm a bit disappointed that Adobe have failed to update the 2012 Process version which means that sharpening Fuji files in particular still requires a lot of care and accuracy because of the mediocre demosaicing, in general I'm happy with the progress since v.4.4 and have purchased the upgrade.
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Diko

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I thought that I will see a better CPU utilization. Or at least DB API upgrade or (change better ;-).

Small (10 MP) CR2 files are taking each about a second when navigating through Gallery or Development Modules (using arrow keys to review them). With Picassa I am displaying them better.

And that is on a brand new catalog on Samsung EVO 840 PRO EVO SSD & WD Black Caviar (i7 CPU @ 4 GHz) 16GB RAM and Palit GTX 970. LR recognizes the card and yet Performance-wise I see no difference than LR 5.

Features are nice, although still missing Illustrator & Photoshop's customizable shortcut key feature (a tremendous need of that feature for WACOM Tablet users).

Perhaps an LR 6.5 would be a nice fix, no? Maybe Direct X 12 can help in this performance