Lightroom CC 2.2: Does not start

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  • Updated 10 hours ago
  • (Edited)
Hello,

I update Lr CC to 2.2, but I cannot startup normally. This continue 30mins...worst case 2h, 3h...and more.

This symptom happen from v2.1 , v2.1.1 and now v2.2. When I do version down to 2.0.1, it is normal. But up from v2.1  same problems there. Sometimes startup, to change cache size at setting.

Anything I can do?

Thank you for your attention.

Kazuki

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Kazuki Kasahara

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Posted 1 week ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Kazuki,

Can you reset your preference file? A Preference File will survive a Lightroom uninstall/reinstall. Sometimes weird behavior is corrected/cured by resetting the preferences. 
Reset Procedure:

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.

Does the application start after resetting the preferences?
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Kazuki Kasahara

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Thanks Rikk,

I did downgrade already, I will reinstall v2.2 again , and then test it.
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Kazuki Kasahara

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I just follow your instruction, but never happen to be shown by the dialog. Still same blue Circle is moving , never ending.....
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Kazuki Kasahara

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I just does this instrucion too. But situation is same, after rebuild database, same blue circle forever.....only way is back to 2.0.2....

https://forums.adobe.com/thread/2399510
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Rikk Flohr, Official Rep

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Kazuki, 

You you need to review your firewall settings, or contact your network administrator. Changes were put in in Lightroom in December's release that may require you to revisit your settings to ensure Lightroom has unfettered access to the internet.
(Edited)
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Kazuki Kasahara

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And after that, Lr CC reduce memory usage, after 20min from starting, 3GB...
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Rikk Flohr, Official Rep

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Is it possible for you to leave Lightroom open for an extended period of time? 6 hours or more?
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Kazuki Kasahara

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Sure, but you mean, I cannot access to Cloud, is this understanding correct?
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Kazuki Kasahara

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Anyway, I has already turned off Lr CC( and not connect to Cloud as well). Please let me know your action end.
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Kazuki Kasahara

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any update?
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Kazuki Kasahara

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Still same issue is continuing.....

Any way to start my Lightroom CC? Today, 3times I try for 10min each time, but not yet start ....

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Kazuki Kasahara

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Still big memory usage...I did re-install Lr CC, but stack like this....so Sync was over, but Lr CC recognize half of my photos(total is 390,000 photos)...

Please help to use Lr CC, Only way is given up to use Lr CC?
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Kazuki Kasahara

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Another machine, memory 8GB and 256GB SSD. As you look at Lr consume 127.3GB! no cache, no preview in local.....

I think Lr CC sync tool has problems....so what do I do...