Lightroom Classic: Catalog Corruption Issues

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  • Updated 6 months ago
  • (Edited)
Latest Vers of Lightroom corrupts catalogs, then sometimes can repair it on open, sometimes not.  Even more mysterious, a catalog marked as corrupt will then open.  But won't pass integrity check on close.

I tried engaging on chat but no one answers. I tried Twitter no one answers.

Is this Adobe's way of telling me to give Capture One a try?
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dave dickens

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Posted 1 year ago

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Rikk Flohr, Official Rep

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You have this marked as Lightroom CC but I suspect you are using Lightroom Classic. Can you go to Help>System Info... and get us the exact version and number you have currently installed?
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Victoria Bampton - Lightroom Queen, Champion

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It sounds like you simply opened the wrong catalog. That can happen if your main catalog goes missing (deleted, moved, drive letter changed). All you'd need to do in that scenario is find and open the catalog you've been working on, with the 570k photos.

Can you go back and try the recent backups again, to find out what that error message was? To restore a backup, you don't need to import it, you only open it. 

You're right, they're no longer officially supporting it, but that wouldn't have caused anything weird with your existing catalogs. It just means they're not fixing bugs or adding new camera support now.
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Richard Doyle

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Hi, Victoria.

As long as I have used LR, I still get confused over how to actually go back and open a backup because I do not do this very often.

When I do it, now, I have used File Open Catalog.  I've gone back to older backups.  When I click on the backup, no files show.  .  At the lower right hand corner, it says "supported files."  If I use the drop down menu and change that to "All Files," then, yes, I see a Zipped Up lrcat file.  If I then try to open that, I get the following message:

"Lightroom cannot use the catalog named “First LR 6 and Working Catalog.lrcat” because it is not writable and cannot be opened.

This could be caused by incorrect permissions or because another Lightroom application is using the catalog.  You may try to correct the problem or you may select a different catalog."

But I know I had originally received another message or two...just can't remember what they were, and I'm not getting those now.

Do I need to first unzip that file to try to open it?

Also, one other thought has occurred to me.

I believe that the last update to LR, v 6.14, was on December 19, 2017.  The files I appear to have problems with seem to be from December 2017 until the first few months of this year.  That's why it kind of seems to me as if perhaps that last update either had a bug with it, or I just had a glitch when I first installed it.  And, it's why I am concerned that there is an underlying problem which may still exist.

As mentioned, I had a very similar problem last April, and I had it a week or two ago.






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Victoria Bampton - Lightroom Queen, Champion

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Great, yes, unzip/extract it first. If you just double click the zip, it might open but not unzip. And then either File > Open Catalog or just double click on the lrcat file will work.

You didn't happen to do any "tidying up" just before this happened? The reason I ask is sometimes photographers work on a catalog stored in a backup folder and then when they go back and delete their old backup folders, they don't realise they're also deleting the catalog they've been using too.
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Richard Doyle

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I'm not home right now, but I will try unzipping/extracting when I get home later today.

Nope, didn't erase any old backup files.  LR was working fine one day; when I launched it the next day, that's when I saw that the number of files in my catalog dropped to 570+-, and I saw many folders missing.  Just have no idea how that happened.

I'll let you know how the extracting process goes.
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Richard Doyle

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Well, that worked, Victoria!  Thank you very, very much!

I've loaded my last good backup from 03/03/19; now I just have to re-import pictures I have taken since then.

Thanks, again.
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dave dickens

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Hi Rikk -
Thank you for replying ... this has been happening for some months now.  Usually LR will recover on restart with a "repairing catalog format" msg (or similar).  But over the weekend I had a spate of problems with unrecoverable catalog (this has also happened in the past).

I'm running Adobe Lightroom Photoshop Classic CC, 7.5 Release, Camera Raw 10.5

An older Mac running OS X El Capitan, Version 10.11.6, 27", mid-2011 manufacture.

Lightroom photos and catalog are on a new external WD Black drive via USB 3.  Originally I thought maybe I had a bad drive and copied all data to the new drive, but the issue persisted.

My sense is that LR is not completing (for whatever reason...) it's writes to the HD ....

Appreciate any help!
Dave
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Rikk Flohr, Official Rep

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Bad hard drive is the number one cause of catalog corruption, Dave and your instinct to move to another drive is a good one.  That said, if the data you moved was corrupted already, it is possible you've just transferred that corruption to the new location. 

Are you using the same cables to connect the drive?
Plugging into the same port? 

If you move the catalog to the local drive and leave the photos on the external hard drive, does the corruption continue?
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Simon Chen, Principal Computer Scientist

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External hard drives are susceptible to bad cable connection that could lead to dropped db read/write. My recommendation is keeping the raw image files on the external drives and leave the Lr catalog on an internal drive and do frequent catalog backup to the external drives.
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dave dickens

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I'm learning that I probably need to keep the catalog on the internal...  I'm used to large scale systems that report I/O errors     :-)
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Simon Chen, Principal Computer Scientist

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I will ask one of my colleagues to contact you on repairing your catalog for you, if the corruption still persists.
(Edited)
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Reetesh Mukul, Employee

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Hi Dave, will it be possible for you to share your catalog. We will look into the issue. We will communicate with you on your id.
(Edited)