Lightroom - can't access purchased downloadable copy.

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  • Updated 2 years ago
I purchased a downloadable version of Lightroom a couple of years ago, and now with a new laptop, want to install it again.  I have logged in to Adobe ID, and can see Lightroom listed in my registered Products and Plans, but it does not appear in my order history (where the download link is supposed to be available).

How can I access the download link again?  I don't use it that much, so don't want to have to pay for the latest and greatest, just want to have access to what I have already paid for.

And, it is soooo frustrating not being able to actually SPEAK to a PERSON to get a quick answer, but having to type questions into a forum.

Grrrr.
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Vanessa Bradford

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  • frustrated ... just want to talk to a person to help me!

Posted 2 years ago

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Tom Mickow

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Not sure what version you're looking for, but this page has links to the installers for versions 4 through 6 for both PC & Mac - https://helpx.adobe.com/lightroom/kb/...
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Vanessa Bradford

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Thanks, I'll try that link.
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Tom Mickow

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Btw, don't forget that the version of Lightroom you purchased a few years ago wasn't written for the operating system on your new laptop. You may run into some incompatibilities along the way...