Lightroom bug: HDR-Pano.dng "The image appears to be damaged" with 2015.6

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  • Updated 2 years ago
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Even with the latest 2015.6 update, this message seems to still appear when Merging HDRs to HDR-Pano.dngs
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Frenchfries

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Posted 2 years ago

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Steve Sprengel, Champion

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Can we see the example raws used to make the HDRs?  Upload some to www.dropbox.com and post a public link, here.

Have you created the HDRs for the panos with LR CC 2015.6 or were they from before?

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Frenchfries

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https://www.dropbox.com/sh/zvt6jz12lhzo1z4/AACu7XfpUo_II3cL8WOgphAga?dl=0
The HDRpanos which give the errors were indeed created with the latest 2015.6 update.
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Steve Sprengel, Champion

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Starting with your original DNGs, using Auto Tone and Auto Align for the HDRs and any of the Projection options worked for the Pano, itself.  Is there anything special I need to be doing?  These images are different than what you show the error with, initially:

Also, I asked if the HDRs where created in LR CC 2015.6, the pieces before you merge them to a Pano, or are you starting with HDRs that you merged with LR CC 2015.5.1 or earlier, and just doing the Pano in LR CC 2015.6?

(Edited)
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Steve Sprengel, Champion

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No message or other problems.   How long should I wait?  What exact part of the merge does the message appear?

Did you try the exact DNGs you uploaded for me to try?

Try deleting your previews and the camera-raw cache.

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Frenchfries

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I don't know exactly what you mean by delete Cache, but I purged both cache options in Preferences>File handling.
It would be interesting to see if anyone else is having a similar issue..
View the image in the Develop module and the message appears after a couple of seconds
(Edited)
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Steve Sprengel, Champion

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It took about 10 seconds once I switched to Develop and  it happened when I resized the side panel which may or may not have had anything to do with it, but it did happen, finally:

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Steve Sprengel, Champion

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I have replicated this with my own exposures, just now, with my Canon 7D 2:

https://www.dropbox.com/sh/fterq72irh6gsjw/AAAyUK_h7em_tWJa-i2ZF9zUa?dl=0

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Frenchfries

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How do you reset the panel widths/workspace to the original state?
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Dave Burbank

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I too am having this problem. Using 2015.5 when I create a pano from two HDR images the resulting pano is displayed with the "The image appears to be damaged" message. My original files are Sony RAW files from the a7R II.
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Steve Sprengel, Champion

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LR 2015.6 is the current version.  Supposedly something regarding this error was fixed between LR 2015.5 and LR 2015.6 but apparently not everything; however, if the error is occurring in a way that prevents you from stitching the panorama then perhaps it would be wise to update to LR 2015.6.
(Edited)
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Dave Burbank

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Hi Steve: I did upgrade to 2015.6 and the problem persists. The issue is 100% reproducible. It may only be cosmetic. But I don't know that. If, in fact, my image is damaged then I'd like to see some urgency in Adobe's response.

The quickest way for me to duplicate the issue is to combine three images into an HDR within Lightroom (^H). Then, combine abother 3 images into an HDR. Finally, merge the two HDRs into a panorama using Lightroom (^M). Lightroom displays the final image with large banner across the screen which reads "The image appears to be damaged".
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Glen Pearson

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I'm having a very similar issue. When I do a large merge to pano DNG, if I export that then as a TIFF in LR2015.6, then that file crashes my Photoshop. If I convert that DNG in ACR however, no problems. (Also using Sony A7RII)
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Steve Sprengel, Champion

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Glen, your issue sounds different, unless any pano you stitch, export as TIF in LR, fails in PS.
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Chris Castleberry, Camera Raw Engineer

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Hi Folks,

Thanks for narrowing this down. I can also reproduce the bug in the HDR Pano step. Bug #4166115 for reference. We'll investigate and try to get this resolved ASAP.

Regards,

- Chris