Lightroom 5.6: Brush cursor not visible w/large brush sizes on Retina iMac MacOS 10.10 Yosemite

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  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
Lightroom 5.6 on Mac OS 10.10 Yosemite seems to have a problem with showing the adjustment brush. I can only see the adjustment brush when I'm using the size slider but when I mouse over the picture I can't see the brush size. It does't matter if I use the trackpad of my retina iMac or a usb mouse. In both cases I can't see the brush size. Only when I scroll with the activated brush then for a moment I can see the brush. But even then not in its actual size but just as a small little dot. Instead of the round brush I only see the black mouse arrow Icon. After searching a little bit on the net I didn't found any solution so far for this problem I'm having.
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Aleksandra Lazar

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Posted 4 years ago

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Chris Cox

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Does the cursor show up if you use a smaller brush size?
This sounds quite a bit like an old Apple bug with large cursors, that might have reappeared in MacOS 10.10.
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Aleksandra Lazar

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Hi Chris,

yes you're right. The brush shaped cursor appears until the size of 1,5 and from 1,6 upper it's gone. If this bug has been there before I can only hope that there is an old solution to an old bug :-)
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Chris Cox

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What specific iMac model do you have?
What GPU model?
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Aleksandra Lazar

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I've the new retina iMac with AMD Radeon R9 M290X 2048 MB GPU
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Aleksandra Lazar

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Chris, are there any news regarding my brush issue?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I've asked the LR team to investigate. I'm not sure if they have a 5k iMac for testing, but they may be able to repro on a 4k.
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Aleksandra Lazar

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Jeffrey, thank you for your answer. Can I assume that it is not a mac os 10.10 Yosemite issue but a Retina iMac issue? While the LR Team is checking maybe you would like to tell them that I'm using the apple magic trackpad not the magic mouse as "mouse" device.
Looking forward to hearing from you,
sincerely
Aleksandra
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I can't say for sure but given your description it sounds like it's the large scale of the cursors that is failing. Not sure if it's a LR thing or an OS thing.
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Aleksandra Lazar

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I have the impression that there might be some more but only the brush size and that everything has something to do with the magic trackpad and the new mac os 10.10 Yosemite. I noticed that the behavior of the sliders differ from what I was used before on my last iMac. The last time I used Lightroom on my previous iMac running with mac os 10.9 I just needed to hover over the number next to the a slider and the cursor icon changed to the two arrows to last and right so after just scrolling using the two fingers gesture up or down on the magic trackpad i was able to slide the slider. Now the cursor icon changes but the two finger scrolling gesture doesn't move the slider.
The second thing I noticed is that I'm not able to tap and move the sliders in the develop module by just taping once on the slider even though I've activated the tap to click function within the system preferences.
Because of this two things which worked fine on the last mac os and Lightroom I think you might like to look inside the possible changes regarding the trackpad and maybe mouse functionality within mac os10.10 and maybe there are some?
Please let me know if I should post my issues as well within the apple support forums.

Thank you.
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Aleksandra Lazar

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Solved, so far. I changed the Lightroom Language within the preferences back to german (as the actual system language is) and after a restart of Lightroom my brush got visible in every size. After changing the language setting back to english my problem didn't come back. The brush shape was still visible regardless the size. So now I'm not sure what the actual solution was but my problem is gone so far. I'm sorry for bothering you with this not reproducible issue. Now I'll try to find a solution for the tap and hold issue I'm still having with the sliders and my magic trackpad.
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Daniel Kmiecik

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The problem was gone yesterday after upgrading to Yosemite 10.1.1, and upgrading to LR 5.7.

Today the problem is back. Changing the Language did not help me. I went from English to German>checked the brush size and it was still not working. Changing back to English did not help.

Sytem Info:

Lightroom version: 5.7 [991162]
License type: Perpetual
Operating system: Mac OS 10
Version: 10.10 [1]
Application architecture: x64
Logical processor count: 8
Processor speed: 2.6 GHz
Built-in memory: 16384.0 MB
Real memory available to Lightroom: 16384.0 MB
Real memory used by Lightroom: 1139.1 MB (6.9%)
Virtual memory used by Lightroom: 2093.3 MB
Memory cache size: 510.0 MB
Maximum thread count used by Camera Raw: 4
Displays: 1) 2560x1440, 2) 2880x1800

Application folder: /Applications
Library Path: /Users/djk/Pictures/onyonetphotostudiosLR/onyonetphotostudiosLR.lrcat
Settings Folder: /Users/djk/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) Aperture/iPhoto Importer Plug-in
2) Behance
3) Canon Tether Plugin
4) Facebook
5) Flickr
6) Leica Tether Plugin
7) Nikon Tether Plugin

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