Lightroom: Always signing out of Lightroom mobile on startup

  • 2
  • Problem
  • Updated 1 year ago
  • (Edited)
Using the latest Lightroom 5.7 version on Windows 8.1.

Lightroom is almost always signed out of Lightroom mobile on startup. This is pretty annoying as I am always using Lightroom with one catalog with this one computer - no need to "forget" my authentication as a security feature. Please store the authentication token somewhere more permanent, i.e. the catalog and only forget it every month or let me set it somewhere.

Secondly it would be great if you could support CTRL+V (CTRL+C) in the Lightroom mobile login box so I can copy/paste username and password form my password manager. Right mouse button > Paste is a bit tedious.
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Dennis G

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  • annoyed

Posted 4 years ago

  • 2
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Rikk Flohr, Official Rep

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Have you tried launching as an administrator, signing in, and then seeing if your logon sticks?
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Dennis G

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Somebody else having the exact same problem here: https://feedback.photoshop.com/photoshop_family/topics/mobile-syncing-stopped-after-update-to-lightr... and also see my other comments. This problem is NOT fixed in any way. Seems to have something to do with not-so-great Internet connection. Make the login permanent, Internet or not.
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Dennis G

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Sure, can try that. Have never started LR as admin - though I'm the only user and logged in as admin.
The login does stick when I have a stable Internet connection. As I am currently traveling I start LR often without Internet connection. Many times I get the "You have been signed out of Lightroom mobile" message then - sure, there is no internet. Why the message? Sometimes (not perfectly reproducible maybe with slow WiFi? Dropping WiFi connection?) i am totally signed out of LR mobile and I have to sign in again. On the same note: Same thing happening with Creative Cloud. Right now I am signed out of Creative Cloud even though I never signed out manually. Annoying.

Funnily this ticket is now one year old when receiving this reply. I am on Windows 10 so it is a new installation and I have the same problem happening that happened before. Does not seem to be system dependent. CTRL+C und CTRL+V works in the password box (yeah!).
(Edited)
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Dennis G

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After updating to Lightroom 2015.6 I had to sign in again, even if started as administrator before. Make the login stick until I click the logout button!
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East Asia Photography

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I am having the same problem you describe exactly, ongoing for some time now.  This is really annoying and sometimes happens several times a day.