Lightroom 6

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  • Question
  • Updated 2 years ago
Lightroom 6, has suddenly stopped recognising my iphone 6 when connected, therefore I am unable to import my images>

Anybody know how to fix this?

Any help much appreciated.
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Martin Vallis

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Posted 2 years ago

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Michel DELFELD

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Does your computer see your Iphone as an external device?
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Martin Vallis

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Interestingly, when I normally connect my iphone to my desktop, it automatically launches iphoto but hasn't done this time but as I just said to Carlos,iTunes does recognise my phone?
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Carlos Cardona

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Reboot. Does iTunes recognize your phone when you plug it in? If not, get that working first (change the USB port, the cable, change the account you're using to login, as a test). If iTunes recognizes it, LR should also. Also check the System Information report, under USB: see your phone?
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Michel DELFELD

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Yes iTune is also test. But try also to see fit your iPhone is recognised by the computer
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Martin Vallis

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Thanks Carlos.

Either the rebooting or the changing of USB ports, appear to have resolved the problem.

Thankfully, I didn't have to use the
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Martin Vallis

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Thanks Michel,  it now appears to be resolved.
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Michel DELFELD

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Than perfect!
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Carlos Cardona

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You are welcome! ;-)