Lightroom 6 crashing in multiple modules and many places approximately every half hour.

  • 1
  • Problem
  • Updated 3 years ago
Lightroom CC/6 is crashing very frequently. No pattern is noticable other than it is crashing when changes are being written to the database rather than when idle.
Photo of brandon himoff

brandon himoff

  • 28 Posts
  • 0 Reply Likes
  • frustrated

Posted 3 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 765 Reply Likes
What OS version are you using?
What does the detailed crash report say?
Photo of brandon himoff

brandon himoff

  • 28 Posts
  • 0 Reply Likes
I posted crash data to this report.
Photo of Trevor Brown

Trevor Brown

  • 1 Post
  • 0 Reply Likes
Same problem, crashes every 20-30 minutes
Photo of brandon himoff

brandon himoff

  • 28 Posts
  • 0 Reply Likes
OS is Windows 7
all are in nvoglv64.DLL mostly at offset 0x0000000000a804fa

The logs of the crashes follow:

Level Date and Time Source Event ID Task Category
Error 4/23/2015 12:03:08 PM Application Error 1000 (100) "Faulting application name: lightroom.exe, version: 6.0.0.10, time stamp: 0x5523190c
Faulting module name: nvoglv64.DLL, version: 9.18.13.3182, time stamp: 0x5280d8fe
Exception code: 0xc0000005
Fault offset: 0x0000000000a804fa
Faulting process id: 0x7c4
Faulting application start time: 0x01d07ddda4d57327
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\Windows\system32\nvoglv64.DLL
Report Id: 3b0ed398-e9d2-11e4-92c6-f8b156a63328"
Error 4/23/2015 11:53:16 AM Application Error 1000 (100) "Faulting application name: lightroom.exe, version: 6.0.0.10, time stamp: 0x5523190c
Faulting module name: nvoglv64.DLL, version: 9.18.13.3182, time stamp: 0x5280d8fe
Exception code: 0xc0000005
Fault offset: 0x0000000000a804fa
Faulting process id: 0xc70
Faulting application start time: 0x01d07d4af3deb129
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\Windows\system32\nvoglv64.DLL
Report Id: da7266b4-e9d0-11e4-92c6-f8b156a63328"
Error 4/22/2015 6:15:19 PM Application Error 1000 (100) "Faulting application name: lightroom.exe, version: 5.7.1.10, time stamp: 0x547e35e8
Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b864
Exception code: 0xc0000005
Fault offset: 0x000000000004f8d6
Faulting process id: 0x524
Faulting application start time: 0x01d07d497dd9dd20
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop Lightroom 5.7.1\lightroom.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 0f12312a-e93d-11e4-92c6-f8b156a63328"
Error 4/22/2015 6:10:27 PM Application Error 1000 (100) "Faulting application name: lightroom.exe, version: 6.0.0.10, time stamp: 0x5523190c
Faulting module name: nvoglv64.DLL, version: 9.18.13.3182, time stamp: 0x5280d8fe
Exception code: 0xc0000005
Fault offset: 0x0000000000a804fa
Faulting process id: 0x1c20
Faulting application start time: 0x01d07d464005fe86
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\Windows\system32\nvoglv64.DLL
Report Id: 6140eeab-e93c-11e4-92c6-f8b156a63328"
Error 4/22/2015 5:43:10 PM Application Error 1000 (100) "Faulting application name: lightroom.exe, version: 6.0.0.10, time stamp: 0x5523190c
Faulting module name: nvoglv64.DLL, version: 9.18.13.3182, time stamp: 0x5280d8fe
Exception code: 0xc000041d
Fault offset: 0x0000000000a804fa
Faulting process id: 0x1d70
Faulting application start time: 0x01d07d44c6e43e99
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\Windows\system32\nvoglv64.DLL
Report Id: 912640d3-e938-11e4-92c6-f8b156a63328"
Error 4/22/2015 5:43:04 PM Application Error 1000 (100) "Faulting application name: lightroom.exe, version: 6.0.0.10, time stamp: 0x5523190c
Faulting module name: nvoglv64.DLL, version: 9.18.13.3182, time stamp: 0x5280d8fe
Exception code: 0xc0000005
Fault offset: 0x0000000000a804fa
Faulting process id: 0x1d70
Faulting application start time: 0x01d07d44c6e43e99
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\Windows\system32\nvoglv64.DLL
Report Id: 8de6c9c3-e938-11e4-92c6-f8b156a63328"
Error 4/22/2015 5:27:15 PM Application Error 1000 (100) "Faulting application name: lightroom.exe, version: 6.0.0.10, time stamp: 0x5523190c
Faulting module name: nvoglv64.DLL, version: 9.18.13.3182, time stamp: 0x5280d8fe
Exception code: 0xc000041d
Fault offset: 0x0000000000a804fa
Faulting process id: 0x1208
Faulting application start time: 0x01d07d4296ea3642
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\Windows\system32\nvoglv64.DLL
Report Id: 584441d0-e936-11e4-92c6-f8b156a63328"
Error 4/22/2015 5:27:09 PM Application Error 1000 (100) "Faulting application name: lightroom.exe, version: 6.0.0.10, time stamp: 0x5523190c
Faulting module name: nvoglv64.DLL, version: 9.18.13.3182, time stamp: 0x5280d8fe
Exception code: 0xc0000005
Fault offset: 0x0000000000a804fa
Faulting process id: 0x1208
Faulting application start time: 0x01d07d4296ea3642
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\Windows\system32\nvoglv64.DLL
Report Id: 5490ec94-e936-11e4-92c6-f8b156a63328"
Error 4/22/2015 10:04:39 AM Application Error 1000 (100) "Faulting application name: lightroom.exe, version: 6.0.0.10, time stamp: 0x5523190c
Faulting module name: nvoglv64.DLL, version: 9.18.13.3182, time stamp: 0x5280d8fe
Exception code: 0xc0000005
Fault offset: 0x0000000000a804fa
Faulting process id: 0x1ecc
Faulting application start time: 0x01d07cfe13fa79ef
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\Windows\system32\nvoglv64.DLL
Report Id: 83848c48-e8f8-11e4-963d-f8b156a63328"
Error 4/22/2015 10:04:36 AM Application Error 1000 (100) "Faulting application name: lightroom.exe, version: 6.0.0.10, time stamp: 0x5523190c
Faulting module name: nvoglv64.DLL, version: 9.18.13.3182, time stamp: 0x5280d8fe
Exception code: 0xc000041d
Fault offset: 0x0000000000a804fa
Faulting process id: 0x1ecc
Faulting application start time: 0x01d07cfe13fa79ef
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\Windows\system32\nvoglv64.DLL
Report Id: 81b4a268-e8f8-11e4-963d-f8b156a63328"
Error 4/22/2015 10:04:30 AM Application Error 1000 (100) "Faulting application name: lightroom.exe, version: 6.0.0.10, time stamp: 0x5523190c
Faulting module name: nvoglv64.DLL, version: 9.18.13.3182, time stamp: 0x5280d8fe
Exception code: 0xc0000005
Fault offset: 0x0000000000a804fa
Faulting process id: 0x1ecc
Faulting application start time: 0x01d07cfe13fa79ef
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\Windows\system32\nvoglv64.DLL
Report Id: 7e74f27e-e8f8-11e4-963d-f8b156a63328"
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 765 Reply Likes
Your Nvidia video card driver is crashing.
Try updating the driver from NVidia's website.
Photo of brandon himoff

brandon himoff

  • 28 Posts
  • 0 Reply Likes
Thanks for the suggestion. I was using the latest from my OEM, buy NVidia has a more recent driver. It has not crashed in the last hour, fingers crossed.