Lightroom 6: Crash when preview/play in slideshow

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  • Updated 3 years ago
  • (Edited)
I am working on the slideshow under window 7 (lightroom 6). Every time when I click preview, or play. A window pops up, complaining "Adobe Photoshop Lightroom has stopped working... Window is checking for solution". Then the lightroom crashes.

It happens to version 6.0 and 6.2.1 which I updated just now.

Can someone help?
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KF Chiu

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Posted 3 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi KF, are you video drivers up to date by installing the latest drivers directly from your card manufacturer's website? https://helpx.adobe.com/lightroom/kb/...
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KF Chiu

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Thank you, Jeffrey.
After upload the latest version of display driver, it works normally.