Lightroom 6 crash when I select the Import button on Windows 8

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  • Updated 4 years ago
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Lightroom 6 crash when I select the Import button. System Windows 8.1 pro.

Eventlog:
Faulting application name: lightroom.exe, version: 6.0.0.10, time stamp: 0x5523190c
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17415, time stamp: 0x54505737
Exception code: 0xc0000002
Fault offset: 0x0000000000008b9c
Faulting process ID: 0x13e4
Faulting application start time: 0x01d080d453f7f9f9
Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report ID: b1a8ccc2-ecc7-11e4-8273-485b3953aba0
Faulting package full name:
Faulting package-relative application ID:

I did un-install lightroom 5.7 .
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Robert Hendriksen

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Posted 4 years ago

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Robert Hendriksen

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The problem went away when I re-installed Photoshop Elements 11. So there must be some critical dll or assembly removed by de-installing Lightroom. I think you might get 6 to work again when you install 5.7 again or photoshop just like i did. Maybe the trial version also works.