Lightroom 6 CC doesn't launch

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  • Problem
  • Updated 3 years ago
I own the Photoshop Photography CC plan. I installed LRCC 2015 via the Creative Cloud application but it won't launch. The splash screen flashes briefly and LR dies immediately. I have rebooted the machine but no help.

MacBook Pro (Retina, Mid 2012), 2.7 GHz Intel Core i7, 16 GB, 750GB SSD, OS X 10.3.3
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james h collar

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Posted 4 years ago

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Rikk Flohr, Official Rep

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Official Response
The solution for most folks is to open their Creative Cloud App, click the gear, click Preferences, Sign Out and then Sign back in.

If that doesn't get it,

Try Solution 3 here: Lightroom doesn't launch or returnshttps://helpx.adobe.com/.../unable-la...
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Simon Chen, Principal Computer Scientist

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Official Response
There is a crash on launch issue that the team has identified. If you installed third party Lightroom plug-ins, please check out https://helpx.adobe.com/lightroom/kb/lightroom-cc-2015-2-1-crashes-when-opening-or-opening-after-crea.html.