Lightroom CC/6: Bug when using adjustment brush, mask overlay and a Wacom tablet

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I have found a bug found in Lightroom 6. When I use the adjustment brush, I use the ‘show selected mask overlay’ feature but with Lightroom 6 it is hardly visible when you make an adjustment. Very very pale pink. With Lightroom 5 it was much more visible. If I go to adjust an existing photo I altered first in Lightoom 5 and open it in Lightroom 6 the mask overlay is much deeper pink but as soon as I brush on more adjustment, what ever I add shows as pale pink. The problem happens when I use a Wacom tablet or Wacom mouse. I have just had a chat to Victoria Bampton and she just reproduced the same problem with her Wacom tablet. With her Apple trackpad though it worked fine. I am using Yosemite 10.10.3.
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Stuart Allen

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Posted 5 years ago

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Victoria Bampton - Lightroom Queen, Champion

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As is typical, I can no longer reproduce the issue I was having the other day, but it seemed to be a lowered response to pen pressure.
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Gerry Adams

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Hi I'm helping out a friend (I don't know anything about photography or the Lightroom 6 program but I am a whiz on the pc) but my friend is having an issue with adding a plugin into his Lightroom 6 program. The plugin is called `photo magic` and without being near his computer he's only spoke to me over the phone and he's not exactly computer literate he is unable to tell me the file extension of this plugin is because Lightroo is unable to find it. Has anyone ever downloaded this photo magic plugin, do you know if it is compatible with Lightroom 6 and do you need to extract it or anything, there must be a reason why the Lightroom 6 is unable to find it. Thanks, john Gallagher
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Stuart Allen

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I wonder why I am getting it with the Wacom mouse as well. That just seems really strange.
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Stuart Allen

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After more use with the brushes with a Wacom tablet the strength of the adjustments is also not correct no matter what you use, clarity, sharpness, exposure, temperature, tint etc etc. They all come out under strength.
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Sebastian Krey

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This reply was created from a merged topic originally titled Lightroom CC/6 no pen pressure sensitivity with Wacom Tablet.

The adjustment brush in LR CC/6 ignores the pen pressure of my Wacom Bamboo Pen & Touch (model CTH-460). It works perfectly in LR 5.

Driver version is 5.3.0-3.
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Stuart Allen

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I am using a totally different Wacom and imagine Victoria will be using a different one to the both of us. Mine is a Wacom CTE-430 Sapphire which comes with a pen and mouse. I can remember there being a similar problem with Lightroom 4 and Wacom tablets at one point.
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Victoria Bampton - Lightroom Queen, Champion

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That was an Intuos 3 Medium I was using to test. I also have a recent Intuos Pro Small here that I'll test later too. There have been other (fixed) Wacom related bugs, so it doesn't surprise me that this one's popped up.
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Sebastian Krey

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I forgot the OS: Windows 7 SP1 64-bit.
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Stuart Allen

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I imagine you will get the same problem with the small as well Victoria. Hopefully the bug will get fixed quickly.
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Victoria Bampton - Lightroom Queen, Champion

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Sorry, perfect on the small too. Mac using 6.3.11-3. Stu, which driver are you on? I'm wondering if it's an older device or older driver issue.
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Stuart Allen

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Actually when I got the Mac I am using at the moment the Wacom just worked as is. I will check what drivers are available for this tablet and report back.
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Stuart Allen

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Driver 5.3.0-3 will not work on Yosemite 10.10.3 and that is the last driver they made for it. If I run the pen in 32 bit then it can be used.

http://forum.wacom.eu/viewtopic.php?f...

Sebastian is running that driver on Windows 7 and still having the problem.
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Stuart Allen

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So all of these older models of Wacom tablets use different drivers to yours Victoria. The fact I am not using a driver and therefore do not use the sensitivity but still have the issue indicates the problem the problem is the age of the tablets. Is it possible Adobe have dropped support for them or forgotten to add support? I am feeling a trip to West Quay coming on if Adobe have dropped support. :-(
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Victoria Bampton - Lightroom Queen, Champion

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It's likely that they're now using driver functionality that's only available in more modern drivers. Whether you take a shopping trip is up to you (check Amazon's prices, usually good discounts!), but since any potential fix is likely to take 2-3 months (unless you can convince Wacom to support your OS), I'd debate how long I could go without that functionality.
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Stuart Allen

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Well I am not sure it is a driver issue as unlike everyone else I am not running a driver. I think what all the tablets not working have in common is that they do not have drivers that are officially supported by Yosemite. So maybe Adobe have taken the decision not to support them regardless of the fact some people are running Windows 7 or 8. Wacom Intuos small Pen Tablet is available for £59.95 and found the Intuos Pro small available on Amazon and Wex for £159.95. Interestingly they both use the same driver.
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Victoria Bampton - Lightroom Queen, Champion

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I think there's still a basic driver running there as part of the OS.
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Stuart Allen

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On another Adobe site someone has just reported the same problem whilst using the Intros small pro and the latest driver. I have asked him if he could post here as well and confirm which OS he is using and the driver number. His name is Dan and you can see his comment here: https://forums.adobe.com/message/7484...
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Stuart Allen

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Sebastian you say your using driver 5.3.0-3. The link below, suggest 5.3.5-3 is the latest driver. Have you tried that one?

http://www.wacom.eu/index4.asp?pid=29...
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Sebastian Krey

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Yes, but with this one (and 5.3.3) my tablet does not work at all. As soon as I approach it with my pen the brush size changes (it grows to insanely large values) and the touch function is completely unusable.

So 5.3.0-3 is the most recent version that is usable.
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Stuart Allen

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Oh thats not a helpful thing to happen with the latest driver!
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Stuart Allen

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Victoria I have just discovered the problem does not exist with Camera Raw 9, so this now very much looks like a bug issue rather than a driver issue.
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Victoria Bampton - Lightroom Queen, Champion

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I think I've just managed to repro it again too. Now to figure out the difference....
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Dan

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Of course it works in ps too and in lr 5.7.1. So why should it be a driver problem? It is a lr cc bug and i am waiting for a solution!
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Stuart Allen

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How on earth did you manage to do that? Oh this is very interesting. If you can work out what is causing it then there might be a workaround.
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Stuart Allen

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Dan it could have been a change that Adobe made when the upgrade came out. That fact Camera Raw 9 works, now rules that out. It is 100% bug related. The weird thing is that I am the only Mac user reporting an issue. Victorias Mac work fine. We thought it was the age of my Wacom but if Victoria has managed to repro the problem again then it might, just might be a settings issue. At least then there could be a workaround of some sort for a while until Adobe sort it.
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Stuart Allen

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Victoria since you managed to repro it again have you had any success in working out the difference?
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Victoria Bampton - Lightroom Queen, Champion

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No but I haven't been able to spend much time on it yet. I'm still desperately trying to get this book out the door, between answering thousands of emails. It is in my to do list, but I hope someone else will be able to look into it in the meantime, as it could be a while at this rate.
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Stuart Allen

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Anyone would think you were busy. :-) I have tried playing with lots of settings to see if I can get it to go away during the last few days but with no luck yet but will keep at it. Could even be a combination of settings.
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Wolfgang Eilers

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I can confirm the lack of pressure sensitivity in Lr CC using Intuos 2 with drivers 6.2.0w5 (latest for this tablet) on Windows 7. Worked ok in 5.7.1.
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Wolfgang Eilers

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Pressure sensitivity in Lr CC 2015.1 now works correctly with my older Wacom Intuos 2 tablet. Ya!
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Dan

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Hello here the same problem
OS: Windows 7 64-Bit
Wacom Intuos Pro S

The pen pressure works in 5.7.1, but in LR CC I have no pen pressure. Other Users have the same problem. In a german forum too. Onlin in LR CC/6.
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Stuart Allen

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So your using driver 6.3.11-4a then Dan?
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Dan

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Yes I use theses drivers.
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Stuart Allen

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So the same tablet, the latest driver for the OS and just a different OS to Victoria who is using a Mac. Does not seem to be much consistency with the problem at the moment of who gets it and who does not.
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Dan

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A user of a german forum with a mac doesn't have this problem too... but all others with a win system have all the same problem like me.
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Nick Schreger

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This also highly affects the useablity of the sliders in LR6. It is a pain in the a$$ to move sliders with a Wacom pen. Win 8.1 64bit here
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Stuart Allen

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Interesting. Thankfully not experienced that issue. Which Wacom tablet and driver are you using.
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Nick Schreger

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6.3.11-4 - It is the same problem I had until I deactivated the Windows native pen and tablet features as described here http://www.volnapc.com/all-posts/how-...
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Dan

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What's about fix from Adobe? In 5.7.1 pen pressure works. In CC not. That can only be a bug in LR CC!

A lot of windows users with a wacom tablet has the same problem.
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David Sutton

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Hello, I am experiencing the same issue of a lack of sensitivity in Lightroom CC when using the adjustment brush. I am running Windows 7 with an Intuos Pro. In Lightroom 5.7 the pressure sensitivity works, in Lightroom CC it does not. I am running driver version 6.3.11-4. I thought I had disabled Windows Ink to try and avoid issues with the Spot Healing tool - however I note this was actually enabled. I have tried both unticking it and re-ticking it but it didn't make a difference.
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Stuart Allen

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Hope they come up with a fix soon as this seems to be becoming a common issue with Lightroom 6.
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David Sutton

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I've logged a call with Adobe, they inform me that their development team is liaising with Wacom and looking into this .
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Paul Wright

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LR CC & Win 8.1 here. The pen pressure issue is major. Perfect in LR 5.7 which I've had to revert to if I want to get big projects quickly and smoothly processed.

Adobe, put this up near the top of your list of bug fixes in LR CC's first revision.
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Stuart Allen

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Far from an ideal workaround though isn't it, as it just wastes so much time. Then if you want to use a feature in Lightroom 6 afterwards and you need to make an adjustment to a previous adjustment brush after that you are stuck.
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Stuart Allen

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Just realised that the brush adjustments work fine in Camera Raw 9.
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Nick Schreger

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I made a brief video to demonstrate how this affects working with sliders

https://youtu.be/ae9YIc-uLUI
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Nick Schreger

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...and still no fix. This is outrageous.
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Paul Wright

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You're not wrong, I check the Adobe updates most days and am constantly amazed not to see the much needed LR CC/6 fix.
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Nick Schreger

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After a MONTH still nothing.
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Steve Sprengel, Champion

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This isn't the only bug.
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Nick Schreger

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Of course not, but this one is ruining the entire workflow. What's the use of the CC system if they don't roll out fixes as soon as they have one?
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Ramón Marinho Vasconcelos

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I'm having the same problem using a Bamboo Capure on a OS 10.10.3. Worked just fine in LR 5, but now is hard to use brush, sliders (or histogram) and the tone curves are impossible to use with the pen/tablet. Such a shame.
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Rikk Flohr, Official Rep

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Official Response
This was fixed in the CC 2015.1 / 6.1 Update.
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Ramón Marinho Vasconcelos

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Rikk, it was not fixed. I had two updates (in June) but made absolutely no difference. I have a professional use of this and is really hurting my workflow and work quality, despite the longer it takes to do the job.
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Ajay Kumar

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Rikk, it is not fixed. I have the latest cc2015 update. It works only if I have Windows Ink option enabled. But if I turn on Windows Ink option then I cannot use pen for other stuff. Like I cannot use pen on LR sliders.
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Dan

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Nothing is fixed in LR. There is no update. Only for PS!

Same Problem!
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Rikk Flohr, Official Rep

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It may take some time for the update to show up on your system.

http://blogs.adobe.com/lightroomjourn...
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Paul Wright

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The CC2015/6.1 update had better deliver. Not showing up here yet but it can't be long. As it stands, I can only really get any work done in flawless LR 5.7.
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Ramón Marinho Vasconcelos

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I did the update. Nothing changed for me. I think the wacom issue was just fixed for windows.
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Ramón Marinho Vasconcelos

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I did the update on LR CC (June version) and you know what? Nothing changed. Still hard to use the pen/tablet and useless in controlling tonal curves. Such a shame . Really hurting my workflow and my work in general.
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Paul Wright

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Windows 8.1 ultra-performance PC here...LR CC 6.1 has made no difference at all to the issues, unresponsive sliders and the rest. It's a workflow killer. I have three jobs to process today and it will be in LR 5.7 which still works perfectly. In the Wacom preferences I've tried Windows Ink on and off, in LR have completely dumped prefs and presets and everything and started from scratch but still no good. Not happy...
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Sebastian Krey

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For me on Windows 7 64-bit with my Wacom Bamboo Pen & Touch, the pen pressure is working now with CC 2015.1.
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Ramón Marinho Vasconcelos

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Yes, like I said, I think it's just for windows.
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Ramón Marinho Vasconcelos

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Rikk Flohr it's not solved. The fix was just for windows, the problem still persists on Mac.
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Paul Wright

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Read my other posts Ramon, I'm on Windows 8.1 and sadly there's no fix. I wish there was!
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Ramón Marinho Vasconcelos

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Sad. I'm worried that I updated twice and nothing was solved, so the next update should take a while
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Nick Schreger

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The sliders in LR CC 2015 are still sticky when I try to move them with the pen. Providing quick fixes was one of the main features Adobe sold us with their CC idea. Well that worked. (Windows machine)
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Nick Schreger

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...and guess what, still nothing.

Adobe, what the f you waiting for?